
John Hinderer Honda
Heath, OH
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Lots of great people Every one here has a great attitude and made every effort to ensure I had a good experience I missed BOGO free day .... maybe next time Every one here has a great attitude and made every effort to ensure I had a good experience I missed BOGO free day .... maybe next time More
Mediocrity and Complacency at their Best Salespersons motivated by 100% commission seemed more interested in high-volume, low-profit-margin-type strategies than personal engagement with the c Salespersons motivated by 100% commission seemed more interested in high-volume, low-profit-margin-type strategies than personal engagement with the customers. Who you are doesn’t matter, because this dealer sells more cars than all the other dealers on that road combined, they know customers are fungible and if you don’t buy, there are plenty of others to follow after who will. Dealership gives lowball offers and they’re rock solid on their prices for trade-in and for-sale vehicles. Again, because of you can’t afford it, someone else can. There’s no negotiation here. So, I got a vehicle I like &c, but wasn’t really impressed with anything at the place. It definitely wasn’t bad, like some places I’ve been, but not really above average either. Solid C. More
Recall repair to both airbags Great customer service and quality repair quickly. A bonus is the customer lounge area! Who doesn’t like FREE freshly baked cookies, ice cream and bev Great customer service and quality repair quickly. A bonus is the customer lounge area! Who doesn’t like FREE freshly baked cookies, ice cream and beverages. More
Completed on time. Everything completed as asked. After multi point inspection there were a couple things I was made aware of and will be closely inspected at next serv Everything completed as asked. After multi point inspection there were a couple things I was made aware of and will be closely inspected at next service. More
New car I took in my clarity for some recall updates .took my car back at scheduled time and I didn't have to wait long for it to be completed. Love the servi I took in my clarity for some recall updates .took my car back at scheduled time and I didn't have to wait long for it to be completed. Love the service department. More
Great Value and Service Being a long time Honda owner - I reached out to John Hinderer by the recommendation of a mutual personal friend. The experience from my initial meeti Being a long time Honda owner - I reached out to John Hinderer by the recommendation of a mutual personal friend. The experience from my initial meeting to driving my new Pilot off the lot were positive. I will definitely be recommending the dealership to my family and friends. More
Very satisfied Jordan was great as well as all the employees we had communicated with and we really loved all the help we received when making our car selection and Jordan was great as well as all the employees we had communicated with and we really loved all the help we received when making our car selection and purchase. It was painless and the service at your establishment is top notch. Our experience was nothing but excellent and would highly recommend our family and friends to purchase their next vehicle at your location. Thank you and I love my 2019 Honda Civic Sedan EX?? More
Great service with long wait time I often prefer going to John hindered honda for oil changes over other places. They are located 32 minutes away from where I live, but they send coupo I often prefer going to John hindered honda for oil changes over other places. They are located 32 minutes away from where I live, but they send coupons that makes it worth the distance. The only thing negative I would have to say is the long wait time even when an appointment has been made. I always wait 1.5 to 2 hours just for an oil change. Sometimes they will compensate for it but it’s never promised. I still would rather go here for services. They have cookies and drinks with free WiFi as you wait so it goes by fast. Just be prepared to wait. More
Honda Service Center Worked with Zack to get my Auto Butler exterior and Leather work done on my Pilot. Zack and the service department did a great job taking care of my v Worked with Zack to get my Auto Butler exterior and Leather work done on my Pilot. Zack and the service department did a great job taking care of my vehicle. More
Great And very courteous service! We felt at ease, immediately. After visits to other dealers, we decided on Hinderer, and especially enjoyed working with Ron Strong! Additional servic We felt at ease, immediately. After visits to other dealers, we decided on Hinderer, and especially enjoyed working with Ron Strong! Additional services offered by this dealership, combined with Ron’s gentle nudges, made the purchase of our new Pilot a happy experience! :-) More