
John Hinderer Honda
Heath, OH
Filter Reviews by Keyword
By Type
Showing 5,492 reviews
Salesman was very professional and knowledgeable. Don’t know what else to say except don’t change anything. Even Faith was knowledgeable about the different controls in the inside of the car. Thank Don’t know what else to say except don’t change anything. Even Faith was knowledgeable about the different controls in the inside of the car. Thank them for their service and time. More
Poor communication Was told oil change would take approx hr and i sat waiting for 2 hrs with no contact with anyone. And then i got called and told my car was ready... Was told oil change would take approx hr and i sat waiting for 2 hrs with no contact with anyone. And then i got called and told my car was ready... he didn't even come in to the waiting area to talk to me. I had an appt for 2:00 and got there at approx 1:40 and say on the waiting area till approx 3:35 More

great place to find a car. Loved the closeness to our home and the wide selection of vehicles they had. Everyone seemed to love there job there, too. Thank you for all the help Loved the closeness to our home and the wide selection of vehicles they had. Everyone seemed to love there job there, too. Thank you for all the help More
insight I purchased a 2019 insight. Tonya Helsel was so nice to work with. She showed us three different models and explained all of the options. Faith McClun I purchased a 2019 insight. Tonya Helsel was so nice to work with. She showed us three different models and explained all of the options. Faith McClung went over everything with after we made the purchase. She was very patient and answered all of our questions. More
Wonderful Everyone is so friendly and the service is wonderful. Always been treated awesome when i boutthe car and whenever i take it in for the servicing Everyone is so friendly and the service is wonderful. Always been treated awesome when i boutthe car and whenever i take it in for the servicing More
Purchased used "certified" Accord I have purchased two used cars from this deakership. The sales person was pleasant and answered my questions. The car I ended up buying was clean on t I have purchased two used cars from this deakership. The sales person was pleasant and answered my questions. The car I ended up buying was clean on the outside but the inside was dirty and had not been vacuumed or wiped down. The driver floor mat has holes in it and needs to be replaced. No Armorall has been used either on the interior. Last time I bought a car from this dealer three years ago the vehicle was cleaned top to bottom when I drove it off the lot. Disappointed this time. More
Fast and friendly oil change Despite it being a very busy day, Zach was helpful to me and efficient. He explained an issue I was having and ordered the part I needed on the spot. Despite it being a very busy day, Zach was helpful to me and efficient. He explained an issue I was having and ordered the part I needed on the spot. More
Great service! David Streets was so nice to work with. I had emailed him a picture of where my 2015 had rust on door. He responded right away and helped me with warr David Streets was so nice to work with. I had emailed him a picture of where my 2015 had rust on door. He responded right away and helped me with warranty issues to get the best rate. Very nice service team! More
Overall good service I took my Honda here to be serviced under warranty. The tire pressure sensor wouldn't recalibrate. Overall good service. They got me in quick and I fe I took my Honda here to be serviced under warranty. The tire pressure sensor wouldn't recalibrate. Overall good service. They got me in quick and I felt taken care of when I dropped off the car. They even offered to drive me to work and the staff was friendly. I'm only giving 4/5 stars because of their response to my lingering concerns when they called to say it was fixed. They had to recalibrate it three times before it "took". I expressed concern that there may still be an issue. I felt the service person got defensive. A response like "I understand sir. If there continues to be issues, by all means please bring it back in and we'll continue to troubleshoot". Instead I was told how much work they'd have to do to find the issue since there weren't any error codes and it may not be Hondas issue if the sensors were damaged somehow. They did however put a fair amount of time in it, test drive it to make sure it didn't come back, and didn't charge me for anything. Thank you. More
Great as always. Both of our sons and now we have purchased our vehicles at JHH. And we have had all our service done there. Hondas are worth every dime spent on them. Both of our sons and now we have purchased our vehicles at JHH. And we have had all our service done there. Hondas are worth every dime spent on them. JHH goes above and beyond to provide the best dealership experience we have ever had. Both buying and servicing cars can be stressful and JHH makes the experience as comfortable as possible. I would recommend a Honda and specifically John Hinderer Honda to anyone. More