
John Hinderer Honda
Heath, OH
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Phillip was great! This was my first time meeting Phillip. His customer service was just as excellent as any I’d experienced before. Your service department always seeks This was my first time meeting Phillip. His customer service was just as excellent as any I’d experienced before. Your service department always seeks to ensure that their guests are completely satisfied with the services given. Keep up the good work! More
Car purchase Justin was very helpful! He came in on his day off to help us. Justin and Dustin both assisted our family after hours on Saturday. Justin was very helpful! He came in on his day off to help us. Justin and Dustin both assisted our family after hours on Saturday. More
Jonathon was very helpful with me He helped me find tires and continud to sleeps informed about the process. He was knowledgeable. He mentioned a overall check of the car with an insp He helped me find tires and continud to sleeps informed about the process. He was knowledgeable. He mentioned a overall check of the car with an inspection I never saw that. They didn't wash car either like they have in paat More
Air Conditioner Charged I called on a Wednesday morning to see if they could squeeze me in as I was going on vacation in 2 days. My air conditioner quite blowing cold air. I called on a Wednesday morning to see if they could squeeze me in as I was going on vacation in 2 days. My air conditioner quite blowing cold air. They got me in right away, gave me a ride back to work, and then delivered the car to me at the end of my work day. It was great!!!! I couldn't have asked for better service from John or the gentleman that gave me a ride to and from work. Thank you for making my vacation trip cool!!! Shelly Terrell More
Great experience Came in to look at a specific used car. It turned out that car was no longer available. Matt did a great job working with me to find something else Came in to look at a specific used car. It turned out that car was no longer available. Matt did a great job working with me to find something else that met my needs. More
Customer Service that keeps you coming back! They are quick to get vehicle in for service. Always communicate if there is a question about any additional maintenance required and seek approval b They are quick to get vehicle in for service. Always communicate if there is a question about any additional maintenance required and seek approval before moving forward. Finish the vehicle in a timely manner and are always very courteous. More
good service Great body work on my car. Paper work fast and explained well. Friendliness and eager to finish claim on my vehicle. I would recommend Honda Hinderer Great body work on my car. Paper work fast and explained well. Friendliness and eager to finish claim on my vehicle. I would recommend Honda Hinderer to anyone. More
Excellent Everyone was professional and friendly love all the extra lifetime benefits the unlimited car wash's, the professional way tyler mcclung explained al Everyone was professional and friendly love all the extra lifetime benefits the unlimited car wash's, the professional way tyler mcclung explained all the many different bells and whistle all the interior has to offer. And john lee explained all the exterior on outside. More
The best experience I have had buying a car. The dealership was very professional and clean.I had the pleasure of working with Dustin Boucher Senior Sales Consultant , he was very polite clean an The dealership was very professional and clean.I had the pleasure of working with Dustin Boucher Senior Sales Consultant , he was very polite clean and professional answered all of my questions as well as a great test ride when we were done with the ride Dustin and Faith went over the programming of the vehicle.This was the best experience I ever had at the dealership purchasing a vehicle ever and I have been buying and purchasing vehicles for over 50 years.Thanks Dustin for making this the best experience. Larry Wolfe More
Did not follow through with stated services I was told and it is stated that fluids would be topped off and they were not. Concerned with whether all things were completed that were stated since I was told and it is stated that fluids would be topped off and they were not. Concerned with whether all things were completed that were stated since it is obvious that some were not. Also I’m part there was always a car wash included with service, that was not offered or included this time. I called on Friday evening and Saturday morning to share my concerns, having to leave a voice message, and as of Monday afternoon I have still yet to receive any return call. The last oil change there was an issue with oil leaking due to not using proper seal (that was what I was told) and this time not all services were performed. I’m disappointed with recent service provided by Hinderer Honda and very surprised as I had not had issues in the past until recently. More