
John Hinderer Honda
Heath, OH
Filter Reviews by Keyword
By Type
Showing 5,493 reviews
Did not follow through with stated services I was told and it is stated that fluids would be topped off and they were not. Concerned with whether all things were completed that were stated since I was told and it is stated that fluids would be topped off and they were not. Concerned with whether all things were completed that were stated since it is obvious that some were not. Also I’m part there was always a car wash included with service, that was not offered or included this time. I called on Friday evening and Saturday morning to share my concerns, having to leave a voice message, and as of Monday afternoon I have still yet to receive any return call. The last oil change there was an issue with oil leaking due to not using proper seal (that was what I was told) and this time not all services were performed. I’m disappointed with recent service provided by Hinderer Honda and very surprised as I had not had issues in the past until recently. More
Wonderful wonderful wonderful Gene and I were treated with respect and keep informed all the way what was going on with everything. Pleasure doing business with all people involved Gene and I were treated with respect and keep informed all the way what was going on with everything. Pleasure doing business with all people involved More
Stress Free I had the most stress free experience All questions were answered,All that I dealt with were very professional, and made sure I understood everyth I had the most stress free experience All questions were answered,All that I dealt with were very professional, and made sure I understood everything I was signing... Even tho I was just the co signer..I love how they took the time and showed all the features the car had. I will most definitely recommend this dealership. More
Repair left fender The repair was excellent. My car was also detailed inside and out. Very happy with the results. The staff was very friendly and helpful. Would recomme The repair was excellent. My car was also detailed inside and out. Very happy with the results. The staff was very friendly and helpful. Would recommend this service or repair service to my friends and family. More
Awesome! I'm giving this the best rating because we went in with a bad situation we were currently in and they literally helped us get into a new car! I want t I'm giving this the best rating because we went in with a bad situation we were currently in and they literally helped us get into a new car! I want to say thank you to John Lee for helping us and finding us the perfect car for our growing family! We will be back and we'll definitely send people your way! More
Excellent service!! We arrived at our appointment time for routine service. Our car was taken right in. The tech offered to also handle our recall at the same time. Which We arrived at our appointment time for routine service. Our car was taken right in. The tech offered to also handle our recall at the same time. Which made it way more convenient. The service was all performed very quickly. They reviewed everything with us and we were on our way. More
60,000 mile service The 60,000 mile service appointment went well with no surprises. Phillip explained the service criteria throughly. The service was completed in a ti The 60,000 mile service appointment went well with no surprises. Phillip explained the service criteria throughly. The service was completed in a timely manner. More
Oil change and tire rotation The waiting area is comfortable. Several televisions provide entertainment. The waiting area includes coffee, cookies, fruit and ice cream. The work The waiting area is comfortable. Several televisions provide entertainment. The waiting area includes coffee, cookies, fruit and ice cream. The work was completed in a timely manner and the washed my car. More
Great Service My service rep, Zak was very professional and knowledgeable. Waiting area is clean and well lit with superb snacks! My vehicle was serviced in a tim My service rep, Zak was very professional and knowledgeable. Waiting area is clean and well lit with superb snacks! My vehicle was serviced in a timely manner and cost was as quoted. More
Good people knowledgeable- not pushy Ryan was great. Friendly, patient, not pushy. I can’t stand some of the techniques car dealerships use. I had a bad experience at Lindsey Honda seven Ryan was great. Friendly, patient, not pushy. I can’t stand some of the techniques car dealerships use. I had a bad experience at Lindsey Honda seven years ago so I went to John hinderer Honda on the recommendation of a friend. I had a great experience and I drove away in a very new and used 2018 HRV More