John Hinderer Honda
Heath, OH
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Oil change and tire rotation. The did a great job. I have issues with the display going goofy every time my tires are rotated. So they need to drive it around the block so I do n The did a great job. I have issues with the display going goofy every time my tires are rotated. So they need to drive it around the block so I do not have to make a second trip every time I get this service. There service department is great. More
Our experience was excellent We bought one new and one used card. Dustin was our sales person Tyler was our genius who showed us how things worked and Henry did our financial work We bought one new and one used card. Dustin was our sales person Tyler was our genius who showed us how things worked and Henry did our financial work. All three were the best we,'ve ever had anyplace More
Attention to my requests Service advisor, Zack Farrington, did a great job of paying attention to my requests for service, and details of my account. He also made sure things Service advisor, Zack Farrington, did a great job of paying attention to my requests for service, and details of my account. He also made sure things happened in a timely manner. When I drove out my 2016 CR-V looked like a new car and drove like one. I was most pleased. More
Had the auto Butler done This company is great the auto Butler takes 2 he's they provide you with TV Wi-Fi beverages fruit cookies ice cream and candy they make you comfy whil This company is great the auto Butler takes 2 he's they provide you with TV Wi-Fi beverages fruit cookies ice cream and candy they make you comfy while you wait the employees are friendly and check on you my car is beautiful when it's finished John Hinder Honda is the best More
Very positive experience I was treated very well and both the service advisor and the mechanic took the time to care and both of them did a nice job. They also checked with me I was treated very well and both the service advisor and the mechanic took the time to care and both of them did a nice job. They also checked with me the next day to make sure that everything was good. Overall an excellent experience. More
Excellent Service The service department went the extra mile to help me with a few things on my CRV. They also have the best waiting area with great ammenities. The service department went the extra mile to help me with a few things on my CRV. They also have the best waiting area with great ammenities. More
The only place that I will take my car to be serviced. I always feel confident having my care serviced here. They do not try to talk you into unnecessary service. I like that they go over what had been com I always feel confident having my care serviced here. They do not try to talk you into unnecessary service. I like that they go over what had been completed and in language that I can understand. More
SRS. The SRS light came on... had it checked and no worries poor connection... rightvrear tire deflates often... faulty valve... replaced... oil change... The SRS light came on... had it checked and no worries poor connection... rightvrear tire deflates often... faulty valve... replaced... oil change... ready for summer!! More
Emergency while on vacation I required what I thought would be new brakes 850 miles from home, and a loaner car to get around on vaca. Staff extremely helpful to get me back on I required what I thought would be new brakes 850 miles from home, and a loaner car to get around on vaca. Staff extremely helpful to get me back on the road. It is unnerving to require a repair like this. But the service staff was wonderful. While they had the car they were authorized to perform the 90,000 maintenance and also the next maintenance as I have had the car 7 years. While I did not authorize an oil change or tire rotation (which was done 4 days before leaving on the trip and I advised them of this beforehand), they credited me without question as they had included this with the work performed. A large unexpected expense but glad it was done. And, with the road construction in Ohio (orange barrel season), I was glad to have brakes!!! I will not be commenting on price or quality of work performed because I am not a mechanic. However, I am happy to have this maintenance done by Honda should warranties come into play in the near future More
Wonderful, Personal, Freindly! I went in with a kind set that I had to get a good price out of my civic to trade it in for a new car. Eric knee what I was looking for, the KBB team I went in with a kind set that I had to get a good price out of my civic to trade it in for a new car. Eric knee what I was looking for, the KBB team gave a great trade in value, and Henry helped us with making signing the papers fun and helped time fly by. We were able to meet the dealerships owner’s son who was just as kind as his employees. Everyone was so amazing and Eric was there to help guide us and answer every question along the way. I definitely recommend Eric and his team if you’re looking for a car! More






