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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

May 17, 2022

Very disappointed . I took my Honda Civic 2014 because it wouldn’t start. They “fixed” and repaired the engine switch and bill was about $500. In a week the same problem More

by pablovvero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Judd, Emily Douglas, Brandon Shackleford
Jun 24, 2022 -

John Hinderer Honda responded

Hello, thank you for the feedback. Did you purchase a service contract with the Civic at the time of sale? With used cars, things can go wrong unexpectedly and in unfortunate situations, multiple things at the same time. If you did have a warranty with this, I would like to check on this for you to see what happened. If you would like to discuss this experience further, I'd like to hear further feedback. LBuehrer@hindererhonda.com Thanks - Logan

May 17, 2022

My service over the weekend was timely and friendly. The waiting room is also a nice place to hang out with free Wi-Fi and snacks. More

by Jkrebs938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
May 24, 2022 -

John Hinderer Honda responded

Thank you for the great feedback! We appreciate you coming in for your service needs. We are glad to hear you enjoyed the waiting room and snacks. If there is anything else we can help assist with, let us know :)

May 16, 2022

Very friendly. Able to provide additional information on my vehicle, which I was not originally scheduled for service. More

by jeremyjanel121212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
May 17, 2022 -

John Hinderer Honda responded

Thank you for the feedback, we appreciate your business and we are always happy to help whenever we can! :) Let us know if there is anything else we can help assist with.

May 16, 2022

I appreciate their attention to detail and the services kept in the system so no guessing in what is needed in future. More

by lgarvin0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
May 17, 2022 -

John Hinderer Honda responded

Thank you for the great feedback! We appreciate your business and are happy to hear our systems have been beneficial for you. :) Let us know if there is anything else we can help assist with.

May 16, 2022

Brandon was great! If anything could have been better it would have been the wait. I was there for almost two hours with an appointment- no fault of Brandon’s More

by Shayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway, Brandon Shackleford
May 17, 2022 -

John Hinderer Honda responded

Thank you for the feedback. We are sorry to hear you had a long wait. Wait times vary depending on what services need to be done, feel free to ask the advisors for more info on the services/estimated wait times. If there is anything we can help assist with in the future, let us know. :)

May 16, 2022

Such a fun atmosphere! Daniel stayed and helped us by answering any questions we had. Definitely a cool dude!! We walked out with a new (to me) car and happy attitudes the More

by neeljulia5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genny Hartley, Daniel Woods
May 17, 2022 -

John Hinderer Honda responded

Thank you for the kind words! We appreciate your feedback and enjoy your new to you car! Daniel will be happy to read this. Thanks for choosing John Hinderer Honda! :) Let us know if there is anything else we can help assist with.

May 16, 2022

I have been buying Honda for at least 35 years from John hinderer Honda . Have all ways had great service ! My entire family owns Honda . I will only buy a Honda from John hinderer Honda . There the Best ! More

by Sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
May 17, 2022 -

John Hinderer Honda responded

We appreciate your longstanding continued business. That is amazing to hear. 35 years!! Thank you!! As always, if there is anything else we can help assist with, let us know :)

May 16, 2022

We worked with Eric Stephenson previously , and today. He was very knowledgeable and polite and explained and explained the process accurately. More

by vanorderjvo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Stephenson, Juliana Devries, Rebecca Robson
May 17, 2022 -

John Hinderer Honda responded

We appreciate the kind words and your continued business! Thanks for coming in and we if there is anything we can do to help in the future, let us know :)

May 16, 2022

Friendly,courteous staff. Weekly updates on status of car ordered. Fast processing of purchase when it arrived and delivery to home. Greg grisanti made everyone go smoothly. More

by Stepheng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Grisanti, Juliana Devries, Rebecca Robson, Dominick Siclari
May 17, 2022 -

John Hinderer Honda responded

Thank you for the awesome feedback. Enjoy your new ride! Thanks for being so patient and if there is anything we can do to help in the future, let us know :)

May 16, 2022

New to the country; Ryan and Dominic did their best to get me in a car that I was happy with and a better deal for me overall. More

by cat.mcneill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rainier, Juliana Devries, Dominick Siclari
May 17, 2022 -

John Hinderer Honda responded

Thank you for the feedback! We are happy to hear this! Let us know if there is anything we can do to help you in the future. Enjoy your new car and welcome! :)

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