
John Hinderer Honda
Heath, OH
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Thank you John Hinderer Honda! Amy Miracle walked us all over the entire lot, helping us to choose our favorite CR-V. She was very thorough and kind every step of the way - a real j Amy Miracle walked us all over the entire lot, helping us to choose our favorite CR-V. She was very thorough and kind every step of the way - a real joy to work with. Unfortunately, my husband and I had some real concerns about our high financing rate after the purchase was complete, and we became convinced that the deal was handled inappropriately. I reached out via email overnight, as I was completely unable to sleep. The following day, Miguel called first thing in the morning to inform me that lower rates were indeed available based on our excellent credit scores - he said John Hinderer would gladly rework our deal for us! My husband and I returned to the dealership and everything was handled to our complete satisfaction. We are so grateful for the prompt response we received from Miguel, and the way in which our issues were addressed. We absolutely love our new CR-V. Thank you John Hinderer Honda! More
Awesome experience I had issues with my AC, had spent 1,000.00 on it & still not fixed... You folks fixed it immediately, thank you so much! I had issues with my AC, had spent 1,000.00 on it & still not fixed... You folks fixed it immediately, thank you so much! More
Panic Alarm Going Off I reported the above problem they took the time to got it fixed after discussing several options with me. They’re courteous, patient and simply want y I reported the above problem they took the time to got it fixed after discussing several options with me. They’re courteous, patient and simply want you leave their dealership happy! Now my go-to Dealership😀 More
Very upset with the service center this time Under normal circumstances we are content with our service but this time they damaged a tire while doing my oil change. Now my husband has been saying Under normal circumstances we are content with our service but this time they damaged a tire while doing my oil change. Now my husband has been saying we have to buy a tire. More
Always Friendly Jason always goes out of his way on any visit to say hi and make you truly feel like a valued customer. Explained everything down to my tire pressure Jason always goes out of his way on any visit to say hi and make you truly feel like a valued customer. Explained everything down to my tire pressure upon check out. Bryan checked me in this was the first time I ever worked with him. He is a very nice, and knowledgeable young man. It's nice leaving there not getting talked to like "the female who just puts gas in her car and drives it" More
Show work I needed done and they did it. Very good at explaining what the different work that would be done. He was very pleasant and clean shaved. Very patient while I had to make a phone ca Very good at explaining what the different work that would be done. He was very pleasant and clean shaved. Very patient while I had to make a phone call and wait for a return call More
Love our new Honda Very clean and accommodating show room and areas around. Salesman was not pushy or overbearing. Worked with us to get the payment where we needed it t Very clean and accommodating show room and areas around. Salesman was not pushy or overbearing. Worked with us to get the payment where we needed it to fit our budget. More
Great service My service rep, Jason Culver, always takes great care of me and my CRV. He makes sure all necessary service is done and done correctly. He explains al My service rep, Jason Culver, always takes great care of me and my CRV. He makes sure all necessary service is done and done correctly. He explains all required work and why it needs to be done and what it will cost. The waiting room is comfortable with WiFi and refreshments that make the wait easier. More
Great Jordan Smith was very helpful great salesman not pushy made sure that I understood everything made sure nothing was left out all around a great guy Jo Jordan Smith was very helpful great salesman not pushy made sure that I understood everything made sure nothing was left out all around a great guy John Hinderer did great hiring him More
New car purchase Did a great job matching the competition’s best price and didn’t try to talk me into things I didn’t need. Good experience Did a great job matching the competition’s best price and didn’t try to talk me into things I didn’t need. Good experience More