
John Hinderer Honda
Heath, OH
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It was a good experience. Found what I was looking for! Everyone was friendly and helpful. We found exactly what we were looking for! Thank you! I would recommend friends and family here. Thank you again! Everyone was friendly and helpful. We found exactly what we were looking for! Thank you! I would recommend friends and family here. Thank you again! More
Great Service I came in to get my civic serviced. I called, set up my appointment. Had to get a few different services performed, so I expected a few hours to get i I came in to get my civic serviced. I called, set up my appointment. Had to get a few different services performed, so I expected a few hours to get it all done and it was finished within 2 hours. Very good experience overall and Zach is great to work with. More
Exceptional Experience. My salesman, Dustin, and the entire team (including the Sales Mgr, Mike, and the finance team and vehicle walk thru expert were all exceptional - help My salesman, Dustin, and the entire team (including the Sales Mgr, Mike, and the finance team and vehicle walk thru expert were all exceptional - helping me selecr the perfect car and make everything work in mt budget and get me on the road wirh every setting setup to my exact personal preferences!!! More
Outstanding service I cannot day enough about the outstanding service I have received from John Hinderer Honda. Professional, efficient and proactive. Thank you for consi I cannot day enough about the outstanding service I have received from John Hinderer Honda. Professional, efficient and proactive. Thank you for consistently performing above my expectations. More
Good Service but could be better While the gentleman who took care of checking me in and all was very nice however I can't seem to get consistency service all the way through. I had While the gentleman who took care of checking me in and all was very nice however I can't seem to get consistency service all the way through. I had a recall on my Honda Accord and took it in to be fixed. The gentleman was professional and nice while checking me in and explained what needed to be done and explained that they would also do an overall inspection on my car while it was there and car wash. I was very impressed at that point however I waited on my car to be serviced in the waiting area. When the gentleman came in he came in and sat down beside someone else and called them by my name and started talking to them. The waiting area was NOT crowded as I was one of the 1st appointments of the day. I called him over to me and he got up and came over. Told me my car was ready and then very quickly went over the inspection basically stating everything was fine. I went out to my car only to find it had not been washed. Not that I was expecting a car wash but the gentleman told me when he was checking me in that I would get a car wash. So I asked him about it and he called someone over to take my care through the car wash never acknowledging he was sorry or anything.... pretty much said thanks and to be sure and complete the survey when I get it and asked if I would be sure and rate him with all high marks. Again its not that he wasn't professional however I find when your service guy ASKS you to rate them with a high rating to be a little unsettling - especially since he didn't follow through with everything! So my service and day was just okay.... More
excellent sales staff Salesman provided excellent service and answered all questions we had concerning vehicle purchase. All technical features of the vehicle were gone ove Salesman provided excellent service and answered all questions we had concerning vehicle purchase. All technical features of the vehicle were gone over in detail by sales staff. More
Amazing,Friendly, Amazing company, they absolutely do everything to get you any deal you can get. In love with my car I couldn’t be happier. Definitely going to refer p Amazing company, they absolutely do everything to get you any deal you can get. In love with my car I couldn’t be happier. Definitely going to refer people here and I will be sticking with Honda for awhile. More
Met all my car buying needs I was very satisfied with buying my 2019 Honda CR-V from John Hinderer Honda. From sales to service to financing, they met my expectations and more. I was very satisfied with buying my 2019 Honda CR-V from John Hinderer Honda. From sales to service to financing, they met my expectations and more. More
CRV Service Scheduled 30k service interval with front brakes (60k). Service was completed within constraints of estimate and expectations. Service Center Staff al Scheduled 30k service interval with front brakes (60k). Service was completed within constraints of estimate and expectations. Service Center Staff always are Friendly, Welcoming and receptive to questions and providing information. More
Great Service Did a oil change. Next morning noticed oil on the garage floor. Took it in the next day and problem was resolved. Took me to the lift to show me what Did a oil change. Next morning noticed oil on the garage floor. Took it in the next day and problem was resolved. Took me to the lift to show me what happened. More