
John Hinderer Honda
Heath, OH
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Collision work after deer VS CRV They went above and beyond to work around my schedule. My needs and concerns were well taken care of. everything well explained, very curtious and he They went above and beyond to work around my schedule. My needs and concerns were well taken care of. everything well explained, very curtious and helpful. More
Good dealership Came in knew what I wanted. Didn't play games with getting to the price I needed. Will return in the future.Very helpful to get the deal done. Came in knew what I wanted. Didn't play games with getting to the price I needed. Will return in the future.Very helpful to get the deal done. More
Short wait time, friendly Love the customer service...top notch. I felt like a valued customer from the time I walked through the door. I expected an hour wait time for my oi Love the customer service...top notch. I felt like a valued customer from the time I walked through the door. I expected an hour wait time for my oil change and was pleasantly surprised that it was closer to 30 minutes. More
Good service but slow. The men in the intake/check out are great. Explained everything well. The time it takes to get the service is a little extreme. 1.5-2 hours I feel is The men in the intake/check out are great. Explained everything well. The time it takes to get the service is a little extreme. 1.5-2 hours I feel is a little lengthy for an oil change and tire rotation. More
Flat tire They were very helpful and polite. I have been there before and they were always helpful. The waiting room is very pleasant and has great hot chocolat They were very helpful and polite. I have been there before and they were always helpful. The waiting room is very pleasant and has great hot chocolate More
Great customer service Excellent customer service. Everything was completed in a timely manner. They listened to what I needed and worked to make sure all needs were met. Excellent customer service. Everything was completed in a timely manner. They listened to what I needed and worked to make sure all needs were met. More

2019 accord sport Couldn't have been smoother or more pleasant. Amy was great, never felt like she was selling which for me is the best. She was very knowledgeable abou Couldn't have been smoother or more pleasant. Amy was great, never felt like she was selling which for me is the best. She was very knowledgeable about the car. I did extensive research and I still learned some things about the car from her. She is a great asset to your dealership in my opinion. Also the guy who helped with Financials, Henry, was extremely efficient and definitely knows his stuff. He made all the paperwork as pain free as possible and was very pleasant even though it was late on a Friday. Really appreciate that. Lastly, thanks to the genius (forget his name) but he definitely saved me time setting up the tech. He knew his stuff and broke down the settings which made it easy to decide what was best for me. More
Great service, workers very kind and considerate. I brought my Honda in due to a recall. Service team met me directly and showed me the waiting room(which was very nice). Vehicle was done in under a I brought my Honda in due to a recall. Service team met me directly and showed me the waiting room(which was very nice). Vehicle was done in under an hour, my car had been washed, and i was given an estimate on my front bumper. Service guys were phenomenal. I will be back. Thank you all for making my first visit a good one. More
First impressions are pivotal & Ryan Rainier fills the bill. When my wife and I first entering John Hinderer Honda’s dealership showroom, Ryan Rainier (Sales) was politely welcoming, humbly ingratiating and eage When my wife and I first entering John Hinderer Honda’s dealership showroom, Ryan Rainier (Sales) was politely welcoming, humbly ingratiating and eager to learn our desires with a mindful (active listening) patience. Our vision of owning a new 2019 Honda Passport (Touring) was orchestrated by Ryan and realized, thanks to the dealership’s friendly, knowledgeable employee team. Each team member, from Sales and Service to Finance and Management, fielded our questions with a deliberate focus on source documentation and understanding. More
Great customer care and service Our salesman Michael was attentive and professional. He got us exactly into the car we were looking for and was very knowledgeable. He was a real ple Our salesman Michael was attentive and professional. He got us exactly into the car we were looking for and was very knowledgeable. He was a real pleasure to deal with and kept us up-to-date through the whole process. Our vehicle had to be ordered and he called us daily with updates. We could not ask for a better experience. When it came to the paperwork Henry actually made that experience enjoyable. He was pleasant, kind and thorough. More