
John Hinderer Honda
Heath, OH
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had service work done Service was quick and the service staff was very friendly and helpful as he explained everything that needed to be done. Waiting area was clean and ve Service was quick and the service staff was very friendly and helpful as he explained everything that needed to be done. Waiting area was clean and very comfortable. More
They took excellent care of a difficult customer Yes, I consider myself a difficult customer, and picky. I first took a car home, and after messing with it, it was not what I had hoped. Not their fa Yes, I consider myself a difficult customer, and picky. I first took a car home, and after messing with it, it was not what I had hoped. Not their fault at all. When I called my salesman, Curt Purdy, he understood. Told me to bring the car right back and he'd find what I was looking for. Within 24 hours, he had me in a different car, more in line with what I needed. Even though I was being picky, he was extremely thoughtful and helpful with me. Henry in finance was lovely to work with. He was just the right amount of business and helpful. I would HIGHLY recommend this dealership with anything a person could ever need. Their snack area is incredible. They truly know what customer service is. I will never go anywhere else for my car or truck needs! Thanks to everyone there for helping with my new car purchase!!! More
Service My back latch of my Odyssey was not working during cold days so I took it in to get fixed. Jerrod took care of the situation even with a small hiccup My back latch of my Odyssey was not working during cold days so I took it in to get fixed. Jerrod took care of the situation even with a small hiccup of having Honda send him the wrong part and had to reschedule the appointment. The latch works great! More
Excellent Car Buying Experience Everyone at the dealership was so kind and helpful! They have got a customer for life! I have told others that I know to check out this dealership! Everyone at the dealership was so kind and helpful! They have got a customer for life! I have told others that I know to check out this dealership! More
Professional, comfortable and simple One of the easiest car buying experience ever. No high pressure, simple process with sales staff and quick closing without the normal car buying hassl One of the easiest car buying experience ever. No high pressure, simple process with sales staff and quick closing without the normal car buying hassle. What a difference with Hinderer. More
Sale of a CRV Was sold an 08 Honda CRV. The people I worked with for friendly and helpful although the finance department took more time than I thought was needed Was sold an 08 Honda CRV. The people I worked with for friendly and helpful although the finance department took more time than I thought was needed to inform me of any issues with the information I provided them More
Oil change Great service. Especially the little man in the office Jake. And savanna was a pleasure to work with. Express is a friendly group of people. Like work Great service. Especially the little man in the office Jake. And savanna was a pleasure to work with. Express is a friendly group of people. Like working with them. Matt is as well a great person to work with More
Great customer service We took my car into John hindear honda for the body shop. It had a tree fall on the back part of it. They got it right in. When we got it back it had We took my car into John hindear honda for the body shop. It had a tree fall on the back part of it. They got it right in. When we got it back it had a couple issues which they were happy to get back in and fix. Took a few times of taking my car in to make it right but they were more than accommodating every time. Great customer service. Great communication. More
Scedualed oil change Very polite,helpful with any of my questions ,,would recommend to people I know and look forward to do business with the service dept.again in the fut Very polite,helpful with any of my questions ,,would recommend to people I know and look forward to do business with the service dept.again in the future.. More
Car broke down the day after I bought it. Don’t come here. Zach my salesman is a crook, he wouldn’t answer my messages when my car broke down and was not very kind at all. Don’t come here Don’t come here. Zach my salesman is a crook, he wouldn’t answer my messages when my car broke down and was not very kind at all. Don’t come here More