John Hinderer Honda
Heath, OH
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Going above and beyond Car dealers still get a bad rap, even though they work their tails off to help out customers. I have found most consumers expectations are unrealist Car dealers still get a bad rap, even though they work their tails off to help out customers. I have found most consumers expectations are unrealistic when it comes to dealerships. I know few other industries that get beat on as much, and continue to come back day after day with a smile for next customer. Well Chad Chesrown deserves a pat on the back. Not only did he work with us for over a week, he delivered the car, personally, out of state, to accommodate an unfortunate medical condition. Who does that, on a Saturday?!?!?! Thanks so much for being the best at what you do Chad! Greatly appreciated! More
First time Honda buyer, will own Hondas from here on out I purchased our Honda Odyssey 3 years ago and had very few problems with it until recently. The service team went above and beyond on working with the I purchased our Honda Odyssey 3 years ago and had very few problems with it until recently. The service team went above and beyond on working with the warranty company on covering much of the service needed. The car-buying experience was good and I can't say enough about the service team, I often tell friends and co-workers that I will never deal with any other dealership when I am ready to buy my next Honda More
Very friendly and detailed in their response I traveled all the way down from Columbus to this place based on my friends feedback and I strike the best deal and the best Car (Honda CRV - EX). Sal I traveled all the way down from Columbus to this place based on my friends feedback and I strike the best deal and the best Car (Honda CRV - EX). Sales person is very friendly and detailed in explaining every small thing. This is my first new car and I strongly believe I bought it from the best dealer. I called the dealer after one month of my purchase for some clarifications and they are very responsive. PS: Gary is the sales person whom I worked with and overall my experience is excellent. More
No integrity The sales people at this establishment have no integrity and if you have an issue that needs addressed they lie to cover up their mistakes. If you wan The sales people at this establishment have no integrity and if you have an issue that needs addressed they lie to cover up their mistakes. If you want the story just check out the better business bureau. More
excellent team. I checked out the dealership online and received an email from Kara setting up a time for us to come in and looks at CRV's. When we arrived, we were g I checked out the dealership online and received an email from Kara setting up a time for us to come in and looks at CRV's. When we arrived, we were greeted by Ron Strong our salesman. He made us feel like we have known each other for years. This made us feel like we were in the right place. Took a test drive and started looking at our options. We were in between leasing or buying. Ron hooked us up with Jarrod from the lease dept. and he answered our questions and made us feel like we were making the right choice. I would recommend this dealership to friends and family. Keep up the great work, and we will be back in the future for our next Honda. Bob and Deb Berkekey More
Great experience buying new Odyssey Miguel went out of his way to share everything about Odyssey so I could make informed decisions. He even went out in driving rain to close the windo Miguel went out of his way to share everything about Odyssey so I could make informed decisions. He even went out in driving rain to close the windows on my trade-in, definitely above and beyond. More
Wasted too much time negotiating! I like my car but I wasted 3 hours negotiating with all these people who were supposed to be "working" for me to give me a great deal. I said what I c I like my car but I wasted 3 hours negotiating with all these people who were supposed to be "working" for me to give me a great deal. I said what I could pay and they kept saying they couldn't do it. Came down to me asking for 2 tires and they only wanted to give me 1. Really?! Stop wasting everyone's time and just give me what I want. I was NOT asking for unreasonable and they still made plenty of money off me. Could've lowered the price if you didn't employ 3 people to play "the game" with me!!!! Did they think I was stupid? Felt like it..... More
Very pleasant, sales dept polite, and helpful Traveling cross country car died went I to look for new car. Everyone very helpful in working with us in purchasing another vehicle. Especially with Traveling cross country car died went I to look for new car. Everyone very helpful in working with us in purchasing another vehicle. Especially with paperwork, buying our other vehicle and getting us back on the road again. Did have problem with service dept getting them to attach appropriate wiring so we could pull out camper. More
Awesome! You have an awesome team! Our salesman, Tyler was able to help us pinpoint exactly what we wanted and needed. We are loving our new Honda! You have an awesome team! Our salesman, Tyler was able to help us pinpoint exactly what we wanted and needed. We are loving our new Honda! More
Amazing Experience I let the dealership know all my concerns. They picked up my vehicle, that isn't a Honda by the way, and had everything diagnosed with a solution with I let the dealership know all my concerns. They picked up my vehicle, that isn't a Honda by the way, and had everything diagnosed with a solution within 2 hours. I had 4 new tires put on balanced and aligned, transmission flushed, back brakes, power steering flushed, and my oil changed. I was called when they finished, made a payment over the phone, and next thing I knew they returned my vehicle back to my work the same day. Amazing experience that took nearly no time out of my busy day. More






