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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

April 11, 2022

I've purchased vehicles three times in the last 3 years and will return again due to great customer service. I appreciate my go to salesman Eric Stephenson with delivering what I need as the whole teams p More

by browning.carla98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of others in finance and management, Eric Stephenson
Apr 13, 2022 -

John Hinderer Honda responded

Thanks for the kind words and continued business! We appreciate the feedback and look forward to seeing you again in the future :)

April 11, 2022

This is the second time I've taken my car here for service. The first was terrible, but it's the closest dealership so I decided to give them another chance. This time was not terrible at least, but n More

by lamoore.1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis, Dave
Apr 12, 2022 -

John Hinderer Honda responded

lamoore.1987 Wow, I'm glad to here things weren't terrible! John Hinderer Honda is a President's Award ELITE store and in the top 10 out of the 1100 Honda dealers in the US when evaluating Client Satisfaction in Service. All that being said, we are human and certainly don't get EVERYTHING right EVERY time but we certainly want to meet your expectations with every interaction. The Kelly Blue Book team does appraise every car in the drive and the value is attached to your repair order/multi-point inspection as a complimentary service. Didn't you receive KBB's no hassle evaluation at the time of your service? Please feel free to give me a call to discuss anytime, thanks, Justin H. 740.522.1106

April 11, 2022

Excellent Service and customer satisfaction is what drives them. I am always satisfied and happy when I leave. More

by Dpackard2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Kendall, Emily Douglas
Apr 13, 2022 -

John Hinderer Honda responded

We appreciate the kind words, and you nailed it! Customer satisfaction is a very important factor to us. Let us know if there is anything we can help with in the future :)

April 11, 2022

Top of the line, very helpful, courteous and didn’t take long to get the job done More

by doripalmer
Recommend Dealer
Yes
Employees Worked With
John Doe
Apr 13, 2022 -

John Hinderer Honda responded

Thank you for the kind words, we really appreciate it :) Let us know if there is anything else we can help with!

April 11, 2022

Everyone in the dealership was very welcoming and friendly. Greg and the rest of the team went above and beyond. More

by melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Grisanti
Apr 13, 2022 -

John Hinderer Honda responded

We appreciate the feedback! Enjoy your new ride, and let us know if there is anything else we can help with :)

April 11, 2022

I brought my ridgeline in because it had a loud humming noise. After they diagnosed the noise, after $1700 worth of parts and labor on rear brakes, wheel bearing and tie rod ends, the loud humming noise is More

by Pissed in Newark
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerrod Ridgeway
Apr 12, 2022 -

John Hinderer Honda responded

Thank you so much for sharing your concern, I would like to learn more about your vehicle and its needs so that we can properly assist you. In some cases, diagnosis requires replacing known found issues to insure as they may contribute to the condition you would like to have resolved. Would you mind giving me a call to discuss your concern? Thanks, Justin 740.522.1106

April 10, 2022

This is my second time buying a car with Honda, and both experiences were awesome! Greg was awesome and extremely honest from start to finish. Any questions or concerns I had were answered quickly and thor More

by AJones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Siclari , Greg Grisanti
Apr 11, 2022 -

John Hinderer Honda responded

We appreciate the kind words! We appreciate your continued business. Enjoy your new ride :) Let us know if there is anything we can help with in the future!

April 09, 2022

John Hinderer Honda fulfilled our need for a hybrid CRV. They got our new car through a vehicle exchange quicker than anticipated. They worked with us explaining how to make our damaged trade-in work for bo More

by the_pooleys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Streets, Justin Edwards, Genny Hartley
Apr 11, 2022 -

John Hinderer Honda responded

We appreciate the feedback! Enjoy your new CRV! Thanks for the kind words and let us know if there is anything we can help with in the future!

April 09, 2022

Thomas was super in insuring my car was serviced properly in a timely matter. Good job Thomas! More

by Eddie Erndt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
Apr 11, 2022 -

John Hinderer Honda responded

Thanks for the feedback, Eddie! I know Thomas will be happy to see this. We hope to see you again in the future :)

April 09, 2022

I would like to thank Daniel Woods and staff for working with us. Super nice car. Thanks. Maris Janet. More

by mac60303
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Woods
Apr 11, 2022 -

John Hinderer Honda responded

Maris, thanks for the kind words! We appreciate your feedback and your business. Enjoy your new ride! :)

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