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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

March 30, 2022

As always, it was a good experience. Experienced and pleasant staff who do a great job. More

by jafranklin1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Ash
Mar 31, 2022 -

John Hinderer Honda responded

Thanks for the positive feedback :)

March 30, 2022

A pleasure to deal with and very courteous sales personnel and staff that will answer your questions. More

by jamie_pipes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Brandon Sommers
Mar 31, 2022 -

John Hinderer Honda responded

We appreciate the kind words, Jamie! :) Let us know if there is anything else we can help with!

March 30, 2022

Great service with a smile. They helped me get my car back on the road in no time. More

by jdevries0902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Mar 31, 2022 -

John Hinderer Honda responded

That is great to hear! Thanks for the feedback and if any other issues should arise, we would be happy to help! :)

March 30, 2022

The staff is always super kind and helpful to me, very satisfied with the service More

by april_ginnery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Mar 31, 2022 -

John Hinderer Honda responded

Thanks for the kind feedback, April! :)

March 29, 2022

I got an oil change and an alignment done. That was good and all but they didn’t run it through the wash. I’ve had my car washed in days much colder than this so I was a bit disappointed. More

by Jlusk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
March 29, 2022

I like the waiting room and availability of the service center. I did not but my car there and I live 40 mins away. I came because it was easier to drive extra than to wait. They forgot my lug nut locks bu More

by jamiehatkow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero, James Wilson
March 29, 2022

Friendly staff. Eric made the whole experience enjoyable.He was very helpful finding us a car and taking us through the process. More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stephenson, Juliana Devries
Mar 29, 2022 -

John Hinderer Honda responded

Thanks for the feedback, Debbie! If there is anything we can help with, let us know :)

March 29, 2022

I am grateful & thankful to have a Matthew as my salesman. He took time to carefully explain all the options for the crv I was considering & answered all many questions. I would highly recommend hi More

by Sheryl
Recommend Dealer
Yes
Employees Worked With
Rebecca Robson, Mathew Nelson
Mar 30, 2022 -

John Hinderer Honda responded

Thanks for the kind words, Sheryl! I know Matthew will be happy to read this :)

March 29, 2022

Sara and I are very pleased with the way we were treated by Shaun and the staff at Hinderer Honda. The team was most friendly and professional. We worked very good together and found a way to leave with a n More

by rsmench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, Greg Strausz, Shaun Wint, Genny Hartley
Mar 30, 2022 -

John Hinderer Honda responded

Thank you for your kind words! We appreciate your business and we hope you enjoy your new CRV! Let us know if there is anything we can help you with in the future :)

March 28, 2022

This is the second time I’ve dealt on a new car with this dealership. Both times I have been offered several thousand dollars below the appraisal values of my trade ins. More

by EVRYDYSAGFT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Strong, Joseph Currens
Mar 30, 2022 -

John Hinderer Honda responded

Thank you so much for your feedback we certainly appreciate your concern. We do our best to evaluate our client's vehicles especially in today's highly unusual marketplace. Today's used market value is almost at 211% of market values just 18 months ago, so this isn't something we commonly hear today. Would you mind giving me a call to discuss, Id like to better understand why we haven't met your expectations. Thanks so much for your time, Justin H. 740.522.1106

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