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John Hinderer Honda

Heath, OH

Overview
Reviews
4.7
5,492 Reviews
Call Dealership (740) 522-1106
View Awards

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

March 17, 2022

Everyone I dealt with in the dealership was extremely friendly and helpful. I was very pleased. More

by Akmcmillen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Justin Hinderer, Eric Stephenson, Casie Jones, Genny Hartley
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Mar 21, 2022 -

John Hinderer Honda responded

Thanks for the kind words and feedback. We appreciate it :)

March 17, 2022

We had the most amazing experience at John Hinderer Honda. It started with the salesman all the way up to the finance people. They were very polite got us in the payment range we wanted and in a car be More

by Kelley kepler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Juliana Devries, Jerry Bowlby, Joseph Currens
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Mar 21, 2022 -

John Hinderer Honda responded

Thanks for the kind words, Kelley! Enjoy your new ride and let us know if there is anything we can do to help :)

March 16, 2022

Took vehicle in for shocks on scheduled appointment at 8am. Called in pm to tell me the issue I already knew about, thought this was already known, and didn’t have parts. Next day, pm, call that haven’t s More

by jpfrancis2205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerrod Ridgeway
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Mar 17, 2022 -

John Hinderer Honda responded

Thank you for reaching out and so sorry for the delay in your parts. We certainly understand how frustrating it can be as we are dealing with the same situation many, many times per day:(. Is your vehicle in our possession or did we special order the parts and are currently waiting on the shocks to arrive? Please let me know so we can your vehicle completed and thank you so much for sharing your concern. Thanks, Justin H. 740.522.1106

Mar 18, 2022 -

jpfrancis2205 responded

Picked up vehicle today am. Was ready yesterday pm, but had time conflict. Four days to get work completed due to lack of parts. Had scheduled this the week prior, so just figured they would have been ready to go at scheduled time.

Mar 30, 2022 -

John Hinderer Honda responded

I am so sorry that we had your repair delayed. We are working tirelessly to meet the needs of our clients, and parts availability continues to cause us sometimes unexpected challenges. So sorry that it took longer than expected and thank you again for your feedback. You are welcome to call anytime. Thanks, Justin.

March 16, 2022

Shawn is a really nice guy. He helped my husband and I got what we need and being very patience. Good guy to work with for buying vehicle! More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Shaun Wint, Juliana Devries
Report | Print
March 16, 2022

Daniel Woods was amazing with me and very patient. I highly recommend John Hinderer Honda and Daniel ☺️ More

by erin.elizabeth89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliana Devries, Mitch Faulkner, Daniel Woods
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Mar 17, 2022 -

John Hinderer Honda responded

Thanks a lot for your kind words! Daniel is a great guy! We hope to see you again in the future :)

March 16, 2022

Great Communication! Excellent service and the delivery was fantastic. I would highly recommend Hinderer to family and friends! More

by meganmacarthycollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Keith
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Mar 17, 2022 -

John Hinderer Honda responded

Thank you for your kind words! We appreciate your business and hope to see you again in the future :)

March 16, 2022

Good with Hondas. Not great work with Chevy truck I purchased there. Broke the stud for a lug nut for my wheel and didn't say anything. More

by justice.sparks57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Namowicz
Report | Print
Mar 17, 2022 -

John Hinderer Honda responded

justice.sparks, Thank you so much for your feedback. We most certainly want to make amends if we made a mistake during the repair, and we are super familiar with the Chevy product as we service a number of trucks so expertise isn't really an issue with removing the wheels. Would you mind giving me a call to discuss it? Thanks, Justin H. 740.522.1106

March 15, 2022

Mellisa is by far the best sales rep that we have dealt with. That is why we usually buy two cars at a time from her. We know that the times are hard right now for the manufacturer’s and dealerships and th More

by john.a.reed14.mil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Ron Strong, Dominick Siclari, Rebecca Robson
Report | Print
Mar 16, 2022 -

John Hinderer Honda responded

Thank you so much for your feedback! I'll be passing your kind words to Melissa! We appreciate your business! Enjoy your new ride :)

March 15, 2022

We were treated with respect and are very happy with our purchase. Kudos to Matt and Mitchell for a job well done! More

by amariskay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Faulkner, Mathew Nelson, Genny Hartley
Report | Print
Mar 16, 2022 -

John Hinderer Honda responded

Thank you so much for your kind words! We appreciate your business. Enjoy your new ride :)

March 15, 2022

Amazing customer service all around, i left feeling like i made a friend and not just a sale for Eric. More

by Katestewart488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, Eric Stephenson, James Wilson
Report | Print
Mar 16, 2022 -

John Hinderer Honda responded

Thanks for your kind words! I know Eric will be happy to read this. We hope to see you again in the future :)

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