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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

February 14, 2022

Service was done fast and good service explained everything well will be back again for next service More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
February 14, 2022

Service was quick, and the waiting area is always a present place to sit and wait with plenty of accommodations. More

by jchirdon0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, not the two listed in above departments. I think he was a newer employee
February 14, 2022

Very friendly staff whether it be the salesman you are working with or another just stopping over to say hello. More

by Amarshall8807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Greg Grisanti
February 14, 2022

Amazing people who never disappoint and always listen to your wants and needs. They clearly explain the process and answer all your questions! Would buy for a third time! More

by Adraigha_J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Alexis Waldren, Greg Strausz, Mitch Faulkner, Rebecca Robson, Noah Braden
February 14, 2022

Service was prompt and cheaper than I expected. The staff was super friendly and the waiting area accommodations were terrific! More

by cossdustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
February 14, 2022

They always do a great job and take care of the things I need done More

by SLATERSEVO73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
February 14, 2022

Oil change took 2 hours when I made an appointment walk-ins were taken before me. Oil change and tire rotation took 2 hours and took 20 minutes to even talk to a service employee to tell them I was th More

by hmulpas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of names was at 4pm 2/11/22
Feb 17, 2022 -

John Hinderer Honda responded

Thank you so much for sharing, and we are so sorry that your service took longer than expected. Did we just change your oil, provide you with a complimentary alignment, a complimentary 125point inspection, review your vehicle for updates/recalls, and wash your car? Or was there another service performed? We do our best to service our walk-in clients as we can, but our appointments always come first. Please give me a ring so we can discuss it. Thanks, Justin H. 740.522.1106

February 14, 2022

It was a great experience, great friendly staff and an easy process, will definitely be coming back! More

by kendabusse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Braden
February 14, 2022

Always get me in and get the job done, while i look at new cars More

by RFLGOBucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Bonifant
February 14, 2022

Well after the oil changes broke light is coming on and it is low fluid now and I'm not very happy at all and I don't understand why this is happening now ? My light is coming on and blinking ?? More

by jvanwinkle2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa Keith, Ron Strong, Rhianna Bailey, Kyle Lyons, Jennifer Shackelford, Jerrod Ridgeway, Jerry Bowlby
Feb 17, 2022 -

John Hinderer Honda responded

jvanwinkle2003, Thank you so much for expressing your concern on your car. Do you mean that your oil light is on? Any warning light generally means we should take a look at it. Would you mind giving us a call quickly, just to make sure your vehicle is in the correct operating order? Thanks, Justin H. 740.522.1106

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