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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

February 11, 2022

Zack is awesome. His leadership of the crew helps make all better. I take all my cars - even non-Honda’s here for service. More

by mgutridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Weisend
February 11, 2022

Ease of setting service appointments, plus the professionalism of the staff, plus the hostess services with snacks and such, sets this dealership apart! More

by keithinheath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
February 11, 2022

John Hinder Honda provides excellent customer service , I always recommend them to friends and family. Thanks More

by ANDERVICKS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Wells, Luis Romero, Thomas Judd, Wes Gee, Thomas Kendall, Jerrod Ridgeway, David Bowling, Corey Gregory, Zachary Carpenter, Logan Cramer
February 10, 2022

First time buying at John Hinderer and the experience was great! Everyone I came in contact with was very courteous and helpful. I'm so grateful for Greg, who spent a lot of time finding me the perfect car. More

by Bmburchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, Greg Grisanti, Genny Hartley, Rebecca Robson
February 10, 2022

The sales team and management team have very poor communication, resulting in customer complaints and concerns that the floor staff then have to fix. The service team does their best, but often are l More

by LiamchiX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Strong
Feb 11, 2022 -

John Hinderer Honda responded

Liamchix We are so sorry if we haven't met your expectations regarding our communication? Did you use our online scheduling tool or call in? You are more than welcome to give me a call to discuss, we always appreciate feedback good or bad. Thanks, Justin H. 740.522.1106

February 10, 2022

Shaun W. And Joseph were probably my favorite car sales people I've worked with. They are genuine and know how to be personable and relate to their customers. More

by aleppley
Recommend Dealer
Yes
Employees Worked With
Shaun Wint, Juliana Devries, Joseph Currens
February 10, 2022

Person to check me in was rude, didn’t seem pleased to help me with my service. He seemed annoyed. More

by Makayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Judd
Feb 11, 2022 -

John Hinderer Honda responded

Makayla, We are sorry that you felt that way? Did we service your vehicle well? Did the person you interacted with have a name or say something? Please let us know and thank you. Justin H.

February 10, 2022

This place just really does a poor job at taking care of your vehicle and sucks at communication. More

by sutlesk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Bowling
Feb 17, 2022 -

John Hinderer Honda responded

suckslesk, Thanks for your quality feedback. How can we assist you?

February 10, 2022

Friendly, efficient and reasonable prices. Able to make an appointment in the same week I called. More

by MMELICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
February 10, 2022

They got me in for service quickly and had me back on the road to Zanesville More

by tdurant2980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
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