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John Hinderer Honda
Heath, OH
5,496 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,579 service reviews
December 19, 2025
Luis romero was so great! ! he made me feel comfortable & he was wonderful help with my car when it was getting worked on he let me ask any questions and also gave a good and q ! he made me feel comfortable & he was wonderful help with my car when it was getting worked on he let me ask any questions and also gave a good and quick answer. & also seth i think, in the service department was also very nice and and very helpful! he also offered me hot chocolate, it was super good. More
by emmakesterson
Employees Worked With
Luis Romero
April 26, 2025
Absolutely unacceptable service! I would give zero stars if I could! I have a 2024 Honda CR-V Hybrid Sport-L AWD with just 10,000 miles on it that I brought into John Hinderer Honda I would give zero stars if I could! I have a 2024 Honda CR-V Hybrid Sport-L AWD with just 10,000 miles on it that I brought into John Hinderer Honda for service this week. I had to wait over two hours for just an oil change and tire rotation. When I got my car back, there were greasy fingerprints all over the driver's door panel, steering wheel, screen, seat controls, and hood release. There were also fingerprints on the exterior mirrors and hood. I opened the engine bay, and oil was spilled all over the engine cover. I was able to remove the oil from all the surfaces except for the engine cover, which is now stained. I will not be bringing either of my Hondas back to this establishment. I will, from now on, be going to Roush Honda in Westerville, who actually cares about their clients. More
by Jared
Employees Worked With
Christian Switzer
December 12, 2024
They did a fantastic job. They were very courteous and understanding. Their waiting room is top notch and everyone is very friendly. They were very courteous and understanding. Their waiting room is top notch and everyone is very friendly. More
by john
Employees Worked With
Dakota Pressley
September 10, 2024
Bryant Quarles is a star. My husband is hard of hearing and I use a cane. He really accommodated us in every way. Nice, comfortable waiting area. My husband is hard of hearing and I use a cane. He really accommodated us in every way. Nice, comfortable waiting area. More
by pkosmalski
Employees Worked With
Bryant Quarles
September 01, 2024
I bought my Honda CRV on July 3rd came home and tried to set my clock and it wouldn't work. I texted my salesman right away and he assured me it would be fixed. I took it in the following Saturday and was t set my clock and it wouldn't work. I texted my salesman right away and he assured me it would be fixed. I took it in the following Saturday and was told they had to order the part. I called them after a couple weeks with the status and was told they forgot to order the part but he assured me he would order it and I could come in 2 days to have it installed. I went on Saturday and was told they ordered the wrong part. Then Justin Hinderer told me they could not fix it after all because the part was too expensive. They refused to keep their word and said they would not fix it! I am extremely disappointed in the customer service I received and will never go back and will tell everyone about what happened as a result. Shame on them! More
by Missrileyboo2
Employees Worked With
Justin Hinderer
