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John L Smith Used Cars

West Chester, PA

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627 Reviews

550 Hannum Avenue

West Chester, PA

19380

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Showing 627 reviews

July 18, 2016

Super great experience !!! Matt and John were both great to work with.. Not like any other dealership I worked with . Very down to earth and honest . Looking forward to many yea More

by Phyll54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, Matt Grabill
Jul 25, 2016 -

John L Smith Used Cars responded

Phyll54 Thank you for taking time out of your busy day to share your thoughts. Enjoy your Honda enjoy the MPG we will see you soon. Have a great day John R Barone President

June 25, 2016

Excellent, straight forward I have bought four out of my five cars at John Smith Used Cars and every time it has been a very good experience. They are straight forward with infor More

by chef hubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jun 27, 2016 -

John L Smith Used Cars responded

Chef hubs Thank you for coming back to our dealership. We understand that you have many choices regarding purchasing a vehicle. We look forward to servicing your autos. Should you need anything please reach out to any member of our team. Thank you John R Barone President

June 13, 2016

No nonsense, no pressure. John L. Smith, Inc. is an anomaly in the used car sales business. Unlike every other used car sales, JLS is a no nonsense no pressure sales pitch and More

by DeeCee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone
Jun 27, 2016 -

John L Smith Used Cars responded

DeeCee Thank you for taking time to send in your review we appreciate your feedback. Enjoy your new Volvo and again thank you for stopping at our dealership. It was a pleasure do business with you and your wife. John R Barone President

June 10, 2016

GEATEST EXPERIENCE IN CAR BUYING EVER!!!! The Best car buying experience you can imagine. , customer service is the best in town. The All around experience is great. .You are treated like fa More

by carqueen #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
Jun 27, 2016 -

John L Smith Used Cars responded

carqueen #1 Thank you for allowing us the opportunity to earn your business. we look forward to servicing your vehicle for many years. Enjoy and again thank you for your purchase. John R Barone President

May 27, 2016

Easy and very helpful!! In dire need of a quality car I returned to the dealership I used many years ago. John Scullin and John Barone did what it took to put me in a car tha More

by JGobber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Andrusko, John Scullin
Jun 27, 2016 -

John L Smith Used Cars responded

JGobber Thank you for coming back and purchasing another vehicle at our dealership. We are luck to have you as a customer. We have built our business on repeat and referral business. Thank you again for allowing our dealership to be your car people. Don't forget your free oil changes !! John R Barone President

May 26, 2016

Great experience!! Going into a dealership alone and being a woman I was hesitant, it was a delight to work with John and his boss. They were honest, patient, and very k More

by Cargalkrp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
, John Barone, John Scullin
May 26, 2016 -

John L Smith Used Cars responded

Cargalkrp Thank you for your review, we appreciate your feedback. We are lucky to have you as a customer and we look forward to continuing to earn your business. Have a great day and thank you for your business !! John R Barone President

May 25, 2016

THE BEST CAR BUYING EXPERIENCE EVER!!! I value my time and absolutely hate 'haggling' with car salesmen. I needed to purchase a car for my daughter so I saw the car advertised, called to se More

by M&M in de
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grabill
May 25, 2016 -

John L Smith Used Cars responded

THE BEST CAR BUYING EXPERIENCE EVER!!! Thank you for submitting your review. We are lucky to have you as customers, and we will continue to earn your business. Remember your free oil changes, see you in 3-4 months. Thank you for your business we understand that you have many options regarding where to buy a vehicle. John R Barone President

May 18, 2016

Wonderful first time car buying experience! A few days ago, I came in to buy a car, and the experience couldn't have been better! We knew which car we had our eyes on, and were ready to buy. Fr More

by amymax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Scullin
May 18, 2016 -

John L Smith Used Cars responded

Amymax Thank you for stopping at our dealership, we appreciate the opportunity we understand that we have to continue to earn your business. We look forward to servicing your Kia for many years. Enjoy your low mileage Spectra and Thank you for the confidence that you have placed in our dealership. John R Barone President

May 18, 2016

Not a red tie Sales Person John Scullin was my salesperson. He listened to what I was looking for in a car. He had three in his mind. He was professional and courteous during th More

by KBS1153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barone, John Scullin
May 18, 2016 -

John L Smith Used Cars responded

Not a red tie Sales Person Thank you for sharing your thoughts we appreciate you taking the time to send us your review. We are lucky to have you and Sharon as our customers. Please take advantage of your free oil changes as well as your lifetime free pa state inspections. Should you need anything do not hesitate to call or you can just walk down. Enjoy your Immaculate Impala !! Have a great evening and thank you for your purchase !! John R Barone President

May 15, 2016

Wonderful! It was an experience that I can't stop talking about to my friends. I just love my Toyota. Things could not have gone more smoothly and I bought the More

by Fran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mills, John Barone, Matt Grabill, John Scullin
May 16, 2016 -

John L Smith Used Cars responded

Fran Thank you for stopping at our dealership and submitting your review. We appreciate the opportunity and we look forward to servicing your Toyota "S" for many years. Referrals are how we build our business and we look forward to having you as a customer for many years. John R Barone President

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