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John Lee Nissan

Panama City, FL

4.5
538 Reviews

120 East 23rd Street

Panama City, FL

32405

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538 Reviews of John Lee Nissan

February 04, 2017

Outstanding customer service I must say that my experience shopping for a new vehicle was very pleasent and exceptional. The selection and outstanding customer service provide wa More

by Truck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Colbert
Feb 06, 2017 -

John Lee Nissan responded

We cant express how much we appreciate your positive feedback. We thank you for letting us know about your experience and we look forward to taking care of your family and friends as well! We will be sure to let Patrick know about your review.

February 04, 2017

Amazing John Lee Nissan is the only place I'll ever purchase a vehicle. I was undecided about what I wanted and I had so many questions and Joe answered them More

by Tina10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 06, 2017 -

John Lee Nissan responded

We are so glad that we could help you decide on a new vehicle. We love being able to take the time and explain all of the benefits of a new Mazda. Dont forget you get a free car wash with each Service! We will be sure to let Joe know about your review! Thank you! -Lauren, Mazda Social Support

February 03, 2017

Best car shopping experience because of Joe I stopped by the John Lee dealership a few weeks ago and was just looking around. I met Joe when I was just looking. He answered all my questions and More

by JP1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Harris
January 29, 2017

ralph was awesome. he wasnt pushy or overbearing in any way. I came in knowing exactly what I wanted. Although what I really wanted was a bit out of my budget, Ralph listened to me describe the features that wer More

by johnson, annamarie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
January 29, 2017

Very Professional and Hassle-Free The staff member that assisted me was very helpful and honest. He was not pushy or tried to upgrade me to a different vehicle. The financial applica More

by dchristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 29, 2017 -

John Lee Nissan responded

Thank you so much! We love getting positive feedback and we will be sure to let Steve know!

December 19, 2016

Great Price, Awesome Customer Service Two weekends ago, I drove from Atlanta to considered purchasing a beautiful 2015 Nissan CPO 370Z Nismo Tech at John Lee Nissan. My sales team was Pat More

by #KeepPounding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Colbert, Sean Clark
Jan 24, 2017 -

John Lee Nissan responded

Thank You So much for a Positive Review! We thank you for the chance to assist you wall the way from Atlanta! #PromotePositivity See you next time-Lauren with John Lee Nissan

November 21, 2016

Extended warranty is a RIP-OFF Bought a 2014 Nissan Quest on Dec. 31, 2015. Was talked e extended warranty. Paid a total of $2,474 for it. Took the car in for servicing today and th More

by DME
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Stephen McLeod, Lauren Newton
Dec 06, 2016 -

John Lee Nissan responded

Hello, Thank you for taking the time to give us your feedback regarding your recent experience. We are very sorry that you did not have a pleasent visit to our service department. We hope you will give us another chance to show you that we do have our customers best interest in mind. We would like the chance to explain how our Extended Warranty works and how it has saved our customers a lot of money on servicing their vehicle. There are certain componants that are covered and some that are not. We would like to speak with you more specifically about your coverage and ways this extended warranty can save you money. We should have explained the coverage more specifically when you purchased the warranty, but we do apologize for the misunderstanding. If you can please message us your contact information, we will be sure to contact you soon. Thank you.

November 01, 2016

Collision Center left car worse than when I dropped off I chose this center based on the facility they had. Little did I know that my car would end up worse than when I picked it up. They held my car for More

by Merica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Sellers
Nov 02, 2016 -

John Lee Nissan responded

Hello, We thank you for taking the time to let us know about your recent experience. Without our customer feedback, we would not be able to continue to learn and improve. I would like to contact you and find out more information about your review. Can you please provide us with a contact number for you? Thank you, Lauren Newton John Lee Nissan

October 25, 2016

Advertise one thing, sell you another once you are there We went to the dealer ship looking for a beautiful used car on their web page, once there, the salesman would never show use the car but told us we w More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
anton
Oct 25, 2016 -

John Lee Nissan responded

Hello AJ, We thank you for taking the time to let us know about your recent experience. Without our customer feedback, we would not be able to continue to learn and improve. I would like to contact you and find out more information about your review. Can you please provide us with a contact number for you? Thank you, Lauren Newton John Lee Nissan

October 14, 2016

Very attuned to customer needs Car buying is painless and pleasurable at John Lee Nissan. Once approached, we were not stalked on the lot. Our salesman, Lance Sims was very friendly More

by tropical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Sims and Robert Hernandez
Dec 06, 2016 -

John Lee Nissan responded

Thank you so much for your positive review! We do our best to make sure our customers have a truly exceptional experience. We are so happy that we were able to help you get a low interest rate! That is awesome!

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