John Thornton Chevrolet

John Thornton Chevrolet was a pleasure working with. They respected my thoughts and we were able to work out a deal that we both could live with. They respected my thoughts and we were able to work out a deal that we both could live with. More

I have brought my vehicle to John Thornton multiple times and each time I leave I feel like my car is in good hands. The only complaint I could make is I could tell there was some schedule pressure this last and each time I leave I feel like my car is in good hands. The only complaint I could make is I could tell there was some schedule pressure this last time I visited, there was some oil spilled under the hood which smelled awful and smoked under the hood until it burnt off scared the attendant in the drive thru at Chick-fil-a. Every person who gives you information and checks you in at maintenance is a gem and they were so kind even while my toddler was throwing a I’m ready to go right more tantrum. Even after moving to another side of Marietta I still choose to bring my car back to John Thornton for service. More

THE SERVICE WAS INCREDIBLE. I BRING MY VEHICLE IN TO THE SERVICE DEPT FOR PACIFIC NEEDS AND THEY ALWAYS HELP ME GET ON MY WAY. I BRING MY VEHICLE IN TO THE SERVICE DEPT FOR PACIFIC NEEDS AND THEY ALWAYS HELP ME GET ON MY WAY. More

No sense of urgency. Did offer a loner car and I asked can my battery be tested I was told it would still be 179.00 there was no solution and I’m still without a vehicle Did offer a loner car and I asked can my battery be tested I was told it would still be 179.00 there was no solution and I’m still without a vehicle I’m also on oxygen and this is upsetting More

The service at this location is phenomenal. Very friendly and professional. They analyzed and recommended that I did a preventive service which turned out to be well worth it. I would definitel Very friendly and professional. They analyzed and recommended that I did a preventive service which turned out to be well worth it. I would definitely recommend John Thornton Chevrolet to anyone with car maintenance. Thanks again guys. Great job as always. More

Excellent experience! We agreed on a price over email and the paperwork was ready when I arrived. The truck had an unexpected upgrade but Dino honored the quoted price. Cl We agreed on a price over email and the paperwork was ready when I arrived. The truck had an unexpected upgrade but Dino honored the quoted price. Clyde, Ernesto, and Dino made this a smooth transaction. I would definitely but from John Thornton again. More

Salesperson responded very promptly. Was professional and courteous but not pushy. I appreciate that and would have moved forward but t the vehicle was not what I was looking for. Was professional and courteous but not pushy. I appreciate that and would have moved forward but t the vehicle was not what I was looking for. More

Very satisfied with the sales team. The process took late into the evening, they waited patiently, beyond the closing time to help us. We would not have bought the vehicle if it was not The process took late into the evening, they waited patiently, beyond the closing time to help us. We would not have bought the vehicle if it was not because of efforts of Fred and Dino. More

It was a very smooth process and everyone was very helpful. The experience was superb. helpful. The experience was superb. More

Deplorable customer service. Kept our car for a week and did NOTHING! Cost us over $300 for a rental car with no repair done. Why even make an appointment with a customer if you Kept our car for a week and did NOTHING! Cost us over $300 for a rental car with no repair done. Why even make an appointment with a customer if you have no intention of honoring it at all? No one was helpful in the least on the phone and even lied to us repeatedly about the status of our vehicle. We never even got a loner vehicle. Not even an apology for the terrible and inconsiderate teatment of a long-time customer and it felt like no one at the dealership even cared. Extremely disappointed! More