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John Thornton Chevrolet
Lithia Springs, GA
3,398 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,398 reviews
November 16, 2023
I was delighted and well satisfied with the John Thornton dealership. The salesman, Mr, Fred Gamble and the manager Mr. Dino Hill worked diligently and thoroughly in meeting my expectations in providing me w dealership. The salesman, Mr, Fred Gamble and the manager Mr. Dino Hill worked diligently and thoroughly in meeting my expectations in providing me with the vehicle of my choice. I was kept abreast of the transactions. They were always cordial and pleasant to speak with and quick to answer any all of my concerns and questions . They are a high value to the dealership. I will recommend them and the dealership to others, as I was highly satisfied. More
by CAROLYNCOOK12147
Verified Customer
November 15, 2023
Service advisor Ryan Grizzle did not keep me informed on the progress of my car and would not return calls. My car sat parked on your lot 4 days before it was even determined what the problem was. Not one c the progress of my car and would not return calls. My car sat parked on your lot 4 days before it was even determined what the problem was. Not one call from Ryan to inform me what was going on. More
by SANDRA.NICHOLSON30
Employees Worked With
Ryan Grizzle
November 14, 2023
Russ was very responsive and willing to accommodate our request and tight time line , as well as being easy to work with. request and tight time line , as well as being easy to work with. More
by KSEYMOUR0
Employees Worked With
November 14, 2023
Great customer service! Fast and friendly service!! I would definitely recommend John Thorton to family and friends Fast and friendly service!! I would definitely recommend John Thorton to family and friends More
by SNJWYATTE
Employees Worked With
November 12, 2023
Purchased car and required to take it same day without it being serviced or inspected. This caused for two additional trips to the dealership without proper communication on their behalf. Sat for 2.5 hours t being serviced or inspected. This caused for two additional trips to the dealership without proper communication on their behalf. Sat for 2.5 hours to perform work when it could have been avoided and came back days later instead. More
by JLAMABILE
Employees Worked With
November 10, 2023
Great service and everyone is very professional. You always feel that they appreciate your business. You always feel that they appreciate your business. More
by DGLIDDEN122
November 08, 2023
They explained everything and addressed my concerns. I can only hope that everything was repaired properly I can only hope that everything was repaired properly More
by dalexand
November 07, 2023
Working with Tyler was very easy. .. he kept in touch as agreed and was ready to answer questions as I needed. Had a great personality throughout the process. .. he kept in touch as agreed and was ready to answer questions as I needed. Had a great personality throughout the process. More
by YNNEL1
November 05, 2023
I should be excited my C8 that I ordered 14 months ago was delivered 2 weeks later I received a call from Justin Scott saying they miscalculated my payoff and I owed them $460.00, and if I didn't pay it i was delivered 2 weeks later I received a call from Justin Scott saying they miscalculated my payoff and I owed them $460.00, and if I didn't pay it immediately he would call & report the car stolen. Later that day it was found that they owed me money. I went to the dealership to retrieve my money and an apology from Justin. He said ( excuse me for doing my job, I tell everybody the same thing). After reporting this to Dan Ramsdell I asked that something be done about this. Dan said nothing would be done & that I was trying to blackmail them. I spent almost a $100,000 and this is the thanks that I get. I WILL NEVER BUY FROM THIS DEALERSHIP AGAIN IN LIFE. More
by JJtbman
