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John Thornton Chevrolet

Lithia Springs, GA

4.6
3,426 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,426 reviews

October 23, 2023

There was lots of confusion from a customer service standpoint even before I arrived. I finally reached a very helpful rep. When I arrived, however, the confusion continued. I was told my recalls would More

by CHRISLASALLE0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

John Thornton Chevrolet responded

thanks for your feedback.

October 23, 2023

Not happy that I had to take my truck to discount tire to get the sensors reset. This is the first time I have ever been disappointed in my service. More

by ccibrokers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Nov 02, 2023 -

John Thornton Chevrolet responded

Hmmm I will look into this. Sorry on this.

October 22, 2023

Sale Person Mr. Clyde Springer had Excellence Customer Service.. Strickland needs more Manners@ not irritated. More

by TAKEHEED333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Clyde Springer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

John Thornton Chevrolet responded

Noted. Thanks for your feedback.

October 21, 2023

Bradley Hunt was phenomenal. He was very laid back and low pressure. The truck I bought had an issue with the windshield washer. They got it fixed with no issues Could not be ha More

by REGRESSION012001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hunt
Nov 02, 2023 -

John Thornton Chevrolet responded

No pressure. All fun. As it should be. Thanks for your business.

October 20, 2023

Excellent customer service, and I’m always appreciated. I will recommend to all my friends More

by CTYLIMO
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Eric Rivera, Brenden Boyd
Nov 02, 2023 -

John Thornton Chevrolet responded

Thanks for your kind words.

October 20, 2023

Excellent service. Kudos to Hannah in the Collision Center. She was very professional and knew exactly what she needed to do. More

by LDROEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

John Thornton Chevrolet responded

Thanks!!!!

October 18, 2023

Service dept was great. . My car did record where they were revving my C8 ZO6 when pulling it in for evaluation.. I understand the temptation.. More

by MBOYDATLANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy...
Oct 19, 2023 -

John Thornton Chevrolet responded

Thanks!!

October 17, 2023

I appreciate them working with me to make sure we were able to finalize the deal More

by JMATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

John Thornton Chevrolet responded

Thanks

October 16, 2023

A good value for the amount spent to perform the required oil change & tire rotation service More

by raysb6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
Oct 16, 2023 -

John Thornton Chevrolet responded

Thank you for your feedback.

October 16, 2023

Excellent work knowledge and customer support. Satisfactory work and happy to work with employees staff. More

by NORA.WHATLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback

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