John Thornton Chevrolet

Never again ! Thanks but no thanks experience sucked !!! When you buy a car here even tho you put 15,000 down don’t expect to take it home cause they need the chec Thanks but no thanks experience sucked !!! When you buy a car here even tho you put 15,000 down don’t expect to take it home cause they need the check that they know is coming in the mail in 2 days. More

As always I took my car to Thornton Chevrolet for its 5000-mile oil change. I always go there after hours and leave the car. Sometimes it takes a few days because the service department is snowed under, 5000-mile oil change. I always go there after hours and leave the car. Sometimes it takes a few days because the service department is snowed under, but this time I was notified at 8:30 a.m. the morning after leaving the car that it was ready, that in addition to my oil change. a recall issue had also been fixed. With a coupon (which Thornton often sends me for a small discount) and MyChevrolet points, the total bill was less than $50. And everyone I've ever dealt with at Thornton (I've bought two cars there, including my current Equinox) has been gracious and polite. I am always treated as though my business is valued. More

So far, we've purchased 3 vehicles from Ms Marva. That's alone speaks volumes That's alone speaks volumes More

Our sales agent Bill was very helpful and easy to work with. Overall nice experience. with. Overall nice experience. More

My only complaint is that appointments should not take weeks to schedule. However, once you in they will take care of you. weeks to schedule. However, once you in they will take care of you. More

one tire pressure monitor failed and for the second visit in a row one tire is missing the valve stem cap. donna is a huge help! visit in a row one tire is missing the valve stem cap. donna is a huge help! More

The dealership was clean and in great shape. Marva and staff were really move and super awesome to work with. Marva and staff were really move and super awesome to work with. More

On time great service Love the % off coupon Will come again for service, thanks The VanDyke’s again for service, thanks The VanDyke’s More

Helpful and efficient sales consultant. Management was flexible to close the deal and finance manager worked to achieve an attractive APR. Management was flexible to close the deal and finance manager worked to achieve an attractive APR. More

I came from out of state, South Carolina to buy my new vehicle. The sales staff, Bradley and Derek were absolutely GREAT! It was a pleasure working with them. They went above and beyond the expected in or vehicle. The sales staff, Bradley and Derek were absolutely GREAT! It was a pleasure working with them. They went above and beyond the expected in order to meet the needs of the sale. Justin the finance person was also very good. He did a fine job of explaining the final paperwork. Why the 3 star rating. The Title and Tag department has a rule that a customer can NOT leave the dealership with the title to the vehicle they just purchased and FULLY paid for. They insisted on sending the paperwork to my local SC DMV office, thankfully after much discussion they overnighted the paperwork. The folks at the DMV office were completely confused by this. Thankfully, after going over the paperwork that was sent and the paperwork I brought, the DMV folks were able to transfer my handicap tag and Title the vehicle for me. It is a very simple process, done it 5 other times, all the dealership has to do is put all the paperwork together, give it to the new car owner, get a waiver of responsibility signed by the new owner and send them on their way. Just like a PRIVATE sale between to individuals. No Hassle. More