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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,360 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,360 reviews

June 18, 2023

Dealership rush you into committing to huge purchases without giving you a chance to properly analyze the process. More

by CURT1ANDONLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Rossi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill
Jun 18, 2023 -

John Thornton Chevrolet responded

We are always available if you have any questions on your purchase. Call us anytime at 770 941-8550. Our finance managers, sales managers and sales staff answer our calls daily. We appreciate your feedback.

June 17, 2023

I enjoyed getting my car serviced at the dealership with the great customer service and friendly staff More

by SQUALLY627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
June 16, 2023

I often have difficulty with this particular dealership. This time, the diagnostic fee was unreasonable ! More

by POLLARD_GINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reginald Widener
Jul 01, 2023 -

John Thornton Chevrolet responded

You are welcome to talk to our service manager or service advisor if any questions on your bill. We do service our customer to the best of our abilities.

June 15, 2023

Great service department! My appointment was swift and without issues. The customer service agent was extremely helpful. Thank you for all you do! More

by ronniesmommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
June 14, 2023

Awesome 👌 great service. I would come back again, and tell all my friends 👍 KEEP UP THE GREAT WORK More

by LILSHORTY6060
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

There was no mention of the vehicle I purchased had been wrecked twice and was listed on car max stating this. There are nicks and small dents in several places that were supposed to be fixed during the 5 d More

by HCOWART0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I received excellent service in a timely manner. All of my concerns were addressed that day. More

by romettap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I moved here last year. Since that think I have went to this dealership for service serval times. The service has been excellent! More

by L_GREGORY67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : na
June 07, 2023

Russ Linscomb is the MAN. Easiest vehicle purchases ever. Go see him, he'll take good care of you. More

by jmoon3
Recommend Dealer
Yes
Employees Worked With
Russ Linscomb
June 01, 2023

Bill was very informative and made the process simple. The experience was fantastic from the road rest to driving off the lot in my new truck. Only took a few hours and it was a done deal. Great salesman More

by 1DATTYO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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