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John Thornton Chevrolet

Lithia Springs, GA

Overview
Employees
Reviews
Vehicles
4.6
3,394 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,394 reviews

January 15, 2023

My sales rep, Antonio was wonderful. The rest of the dealership showed absolute incompetence.. I had to remind finance that I owed them money, they forgot. They forgot to send paperwork More

by HHAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio Shands
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January 13, 2023

Ricardo was very great and professional he offered me tremendous customer service I will recommend everyone I know. More

by PENNEYBROTHERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 13, 2023

They were great and provided excellent service. We were in and out in no time. More

by MEREDITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 13, 2023

Little distance from my house but I’m glad I went to this dealership. Got Very good service and good management. Brought the car right at the spot. Happy with my purchase. More

by Su
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 13, 2023

Nice dealership, good people to help me. I got a great deal on an almost brand new truck. Except for interest rates I am very happy with my purchase! More

by RICHARDFMADDUX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Gonzalez
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January 11, 2023

Stop illegally stealing from people. The advertised price is to include all extras and the ETR fee BY GEORGIA STATE LAW. Government fee & Sales tax not included More

by Stopstealingfrompeople
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tyler, his manager
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Jan 11, 2023 -

John Thornton Chevrolet responded

Thank you for your review. I just reviewed your file and the sales price is exactly what we advertised. Tax and title are not included in any dealers sale price as they are remittable fees and especially when your from Florida they will be different tax and title fees than Georgia. We also offered you theft protection insurance and you declined and we removed it from the sale price as well as paint protection which you declined and we removed. John Thornton has been doing business since 1957 and I can assure you we will always take care of our customers and do the right thing. We are sorry you feel that we didn't do everything to earn your business with full transparency as I know our sales manager Bernie said enjoyed working with you over the phone during the transaction so not sure where the confusion is but enjoy your Nissan.

January 11, 2023

They did an awesome job fitting me in for my oil change. I highly recomnend. More

by BEAUTY1984P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 11, 2023

Have recently service and they didn’t put the motor back together. I have hoses hanging out of the motor. Haven’t really driven my car but someone need a jump and that’s when I found out. I called today and More

by tony.campbell86
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t remember the person name
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January 11, 2023

Great team work from beginning to end. All courteous and they make you feel like a VIP. More

by DTROSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 09, 2023

Choosing and purchasing a vehicle was the most convenient process I have ever encountered. Thank you for making a painful process easy. More

by BENLGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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