John Thornton Chevrolet

I was informed that Chase Bank offered an interest rate of 5.84% via pre-qual text. I was told that GMAC, ALLY and Chase would be shopped for the best rate. The financial officer told me that the best rate of 5.84% via pre-qual text. I was told that GMAC, ALLY and Chase would be shopped for the best rate. The financial officer told me that the best rate was GMAC @ 7.1%. She also told me that she received no spread-on interest rates because she receives a wage from the dealership. I am disappointed. On a final note. All of the people involved this sale gave me personal thank you on the purchase of this car. The financial officer looked at me and never became out of her office. Not the even to receive the down payment for the car. More

John Thornton Chevrolet was a great place to buy my vehicle. Terrence East was the first that approached me and couldn’t have been a better representation of this dealership. Once I looked the truck in vehicle. Terrence East was the first that approached me and couldn’t have been a better representation of this dealership. Once I looked the truck inventory I decided on a Silverado 4x4 but wouldn’t fit in my garage which was a dealbreaker. Terrence and I looked at SUVs and didn’t find anything that had the options I wanted. Lo w and behold he found a 2023 Traverse that just arrived to the dealership hours earlier. It ended up being the vehicle I bought. Working with the finance manager Derek Strickland treated me with respect and felt like a I got a good trade in for my 2008 Ford Edge. I felt like he could have given me a better price for the 2023 Traverse but knew they would sell this car to someone else if I didn’t purchase it. . Two critiques was the dealership could have extended the CAP program to me but didn’t and the fleet manager wasn’t respectful at ALL and I almost walked out without making my large purchase. The second was I wish Terrence went over all the bells and whistles this vehicle had but has been fun learning on my own don’t get me wrong he did show me the most important ones. To end on a positive note the folks in the parts department were awesome the young lady and believe the man that help me with my floor mat purchase was Jim. All and all I’m very pleased my my new Traverse and would recommend others to buy from Terrance East and John Thornton Chevrolet! More

The service was excellent and it was such a simple experience. Bradley was great to work with. experience. Bradley was great to work with. More

Felt very rushed in the finance manager’s office. I was on the phone with my insurance company the ENTIRE time I was in his office adding the new car to my policy so they could email a copy of the b I was on the phone with my insurance company the ENTIRE time I was in his office adding the new car to my policy so they could email a copy of the binder to the dealership. I was unable to provide my full attention to my insurance agent OR your finance manager during this important moment and it was very unprofessional and disrespectful…felt like your finance manager was just trying to rush me through the deal. In addition, although I left with the car…that’s all I left with…no copies of paperwork whatsoever…no sales contract, no financing paperwork, NOTHING!!! More

It was a smooth experience can’t wait to come back for my free car wash and oil change 😀 free car wash and oil change 😀 More

Excellent and professional service from the body shop to service and sales. I appreciate Thornton! service and sales. I appreciate Thornton! More

Bill Ohara is the best! He ensured I was good to go in and out in an instant. I have gotten two C8s from him. I have told any and everyone that would listen about him and th He ensured I was good to go in and out in an instant. I have gotten two C8s from him. I have told any and everyone that would listen about him and the dealership and hopefully, they will come and shop with you all too. More

The John Thornton was ok. No issues to mention here. Nothing spectacular to say good or bad. New Chevy truck is making noise in the suspension already with just 600 miles No issues to mention here. Nothing spectacular to say good or bad. New Chevy truck is making noise in the suspension already with just 600 miles at no fault of theirs! More

Fred Gamble was a joy to work with. Actually, the entire team I came in contact with - from phone inquiry to Dino to the finance manager - provided five-star service. I hope to not have Actually, the entire team I came in contact with - from phone inquiry to Dino to the finance manager - provided five-star service. I hope to not have to purchase a vehicle for quite some time but I'd definitely send all loved ones to John Thornton. Love my "heavy" Chevys (although the EV I purchased is a lil light) but have a feeling all Thornton products boast superior service. More

5 Star . Gave me the price agreed to initially. Quick service and everything tops. Explained all features on vehicle. Gave me the price agreed to initially. Quick service and everything tops. Explained all features on vehicle. More