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Johnstons Subaru

Middletown, NY

4.6
92 Reviews

3480 US-6

Middletown, NY

10940

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92 Reviews of Johnstons Subaru

April 06, 2023

Johnson's Subaru is the very best automobile dealership I have ever done business with. Extremely professional and honest which you hardly ever find nowadays. They presented the car of my choice and went far More

by tfhutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kilcoin
March 23, 2023

The service department is horrific. Don’t buy a car here because you will have to use the service department. They have no customer service skills and the manager Julie is rude and disr More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Hernandez
March 13, 2023

Anthony Casella, the best Service advisor with a staff "Technicians"that is second to none in the Subaru world. More

by Jmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Casella,Julie Hernamdez,Austin Barton
March 11, 2023

Very pleased with the dealership and the salesperson Jenn. Everything went smoothly with my lease. Love my new 2023 Impreza Subaru! This is my 2nd Empreza. The whole staff was very nice and Karen di More

by Twinzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenn and Karen.
January 03, 2023

The Service Dept is the WORST I've ever dealt with. They are very frustrating to deal with and their policy regarding loaner cars is ridiculous. The Service Mgr said that they must evaluate a car's More

by KS
Recommend Dealer
No
Employees Worked With
Don
November 30, 2022

Super easy sale, no overpriced vehicles, MSRP was good enough for me, New Crosstrek Sport!❤️ Karen, and Alfredo are the nicest people you’ll ever meet buying a car, Alfredo is the awesome sales guy, Kar More

by Superman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfredo n Karen, Michelle Dilullo
November 23, 2022

Dealership very good and professional. Salesperson Steven was very helpful and knowledgeable. We really enjoy our Subaru. More

by espo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Michelle Dilullo
October 03, 2022

They are helpful and professional and make you feel comfortable with your purchase and working with them. More

by Sue10234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bandaronek, Karen Desmond
September 21, 2022

They were so knowledgeable and professional. Very aware of not wasting your time. The most painless process. Great staff More

by Lindabaker138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger, Michelle Dilullo
September 14, 2022

hands down the easiest new car transaction ever. no BS no dealership nonsense friendly and knowledgable staff. I couldn't be happier. More

by willk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo