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Johnstons Subaru

Middletown, NY

4.7
161 Reviews

3480 US-6

Middletown, NY

10940

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161 Reviews of Johnstons Subaru

October 12, 2025

Frank was awesome. So patient and very knowledgeable. Great personality to deal with. He made the whole buying experience a joy More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Michelle Dilullo
Oct 14, 2025 -

Johnstons Subaru responded

Cindy, thank you for choosing Frank and our team here at Johnstons Subaru! We wish you many safe, happy miles ahead!

September 28, 2025

Courteous employees. Task completed in a timely manner. Our family has theee Subarus and this location is our home to for services. And we travel from Westchester county More

by Rdvmigliaccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Oct 01, 2025 -

Johnstons Subaru responded

Thank you for making the drive to see us, and for trusting Johnstons Subaru with your family’s vehicles! See you down the road!

September 16, 2025

Very good service friendly service nice waiting room snacks they tell you what needs to be taken care of More

by psigreto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Sep 17, 2025 -

Johnstons Subaru responded

Thank you for choosing Johnstons Subaru! We appreciate your confidence in our team, and we are thrilled to hear that you had such a positive experience.

August 16, 2025

Michael was, first of all patient and knowledgeable and most of all not arrogant. My experience with him as a representative of Johnstons Subaru will continue to foster a relationship. More

by 4mytimex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maureen + maintenance crew
Aug 19, 2025 -

Johnstons Subaru responded

It's awesome to hear that Michael’s patience and expertise made such a positive impact. Thank you for choosing Johnstons Subaru! We look forward to working with you again.

August 14, 2025

Friendly and efficient staff clean waiting area knowledgeable mechanics on time appointments excellent reliable service More

by ritafwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle , Michelle Dilullo
Aug 14, 2025 -

Johnstons Subaru responded

Thank you for sharing your experience with our team, Rita! We appreciate your confidence in Johnstons Subaru and look forward to serving you in the future.

August 11, 2025

Working with Liam was a great experience. He presented several options to us and was patience and understanding as we found what path forward worked best. Would definitely recommend his servi More

by Bk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Aug 12, 2025 -

Johnstons Subaru responded

We are grateful for your review of Liam and the team! Thank you for choosing Johnstons Subaru and for recommending us to others.

August 08, 2025

Friendly Derek and Maureen always do a great job. But your telephone to make an appointment kept hanging up. Finally called Maureen and she got back to me. More

by roseannhorgan9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 11, 2025 -

Johnstons Subaru responded

Thank you for your feedback! We’re glad Maureen got back to you and Derek also did well. Your business is much appreciated by the Johnstons Subaru team. We’ll see you back!

August 01, 2025

Dani and the service department are outstanding! Their commitment to customer service is noteworthy. Great experience! More

by cjconn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani, Michelle Dilullo
Aug 01, 2025 -

Johnstons Subaru responded

We’re happy to hear Dani and the rest of our team made your experience a great one! Thank you from everyone at Johnstons Subaru Service Department.

July 17, 2025

Every salesperson were very friendly. Made feel warm and welcoming. Very thorough in explaining all features with vehicles. More

by Jmok110738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 18, 2025 -

Johnstons Subaru responded

Thank you for the great review! We appreciate your business and will pass along your feedback to the Johnstons Subaru team. Enjoy the ride!

July 12, 2025

Whenever I take my vehicle for any kind of service it’s always a good experience More

by Bencin 807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya wilkes
Jul 14, 2025 -

Johnstons Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Johnstons Subaru Team