Jones Ford Buckeye

Fantastic buying experience Best experience I have ever had buying a car, new or used. The staff is amazing, and very helpful. Most of all they listened to what I needed, and off Best experience I have ever had buying a car, new or used. The staff is amazing, and very helpful. Most of all they listened to what I needed, and offered suggestions as opposed to trying to persuade me to buy something that I didn't want or need. They have earned my business for life. More

Great customer service I have visited several times, most recently for an oil change and new tires. The service coordinators are very helpful, they take care of everything a I have visited several times, most recently for an oil change and new tires. The service coordinators are very helpful, they take care of everything and let you relax in a lounge, coming over to inform you of any changes. It's the best service I've had at any dealership, even besting a Cadillac dealer that won the Malcolm Baldridge National Quality Award. More

Oil Change and Leaking Tire I was early for my appt and was met immediately by a Service Advisor. All of my concerns were taken care of; oil change and a tire leaking air. The I was early for my appt and was met immediately by a Service Advisor. All of my concerns were taken care of; oil change and a tire leaking air. The Service Advisor was great! He was very attentive and kept me informed as to the progress. Then when all was said and done, I decided to meet John Bolton regarding a new 2018 F150 that they had in stock. John took care of my sales needs and I ended up trading in my Explorer and drove home the new F150. More

Best Used Car Experience of My Life Bob Knoll was incredibly helpful in finding the perfect car and his Finance Manager was incredible. I definitely recommend Jones! Great Selection and Bob Knoll was incredibly helpful in finding the perfect car and his Finance Manager was incredible. I definitely recommend Jones! Great Selection and financing options. More

Tabitha was Great Coworker gave me a coupon for oil change decided to try the dealership on my vehicle I purchased elsewhere definitely worth the drive Tabitha was extr Coworker gave me a coupon for oil change decided to try the dealership on my vehicle I purchased elsewhere definitely worth the drive Tabitha was extremely helpful courteous and knowledgeable gave me updates and recommendations on my vehicle highly recommend this dealership More

Best vehicle purchasing experience ever! The salesmen were exceptional - friendly, respectful, honest and knowledgeable. First time we've ever purchased a vehicle and left the dealership fee The salesmen were exceptional - friendly, respectful, honest and knowledgeable. First time we've ever purchased a vehicle and left the dealership feeling good! The Ford rocks! Could not be more pleased. More

Stay away from this dealership DO NOT GO TO THIS DEALERSHIP!! Recently bought a car from these guys, worst mistake. I should have stayed in Phoenix where they aren’t hurting for car DO NOT GO TO THIS DEALERSHIP!! Recently bought a car from these guys, worst mistake. I should have stayed in Phoenix where they aren’t hurting for car deals. They sold a car without doing any service work, proceeded to tell me that because it was an Audi that they can’t do it there. I asked multiple times about the “service due” light that would pop up when I started the car and they lied right my face and said it was “no big deal just needs oil change”. I went to Audi dealership to get my service and make everything was ok and they told me something was wrong. I since then have been putting money into this car to keep it running. I should have seen the red flags and walked away, but on the flip side one should be confident walking into a dealership like his and expect to get quality vehicles. As a consumer I would NEVER buy from these people. Make the drive and go to Phoenix to buy a car they don’t have to do dirty stuff just to sell you a car! I hope your owner reads this and see the type of people that work here. Don’t work with Xavier he wants as my salesman wh lies to my face. Great job guys on screwing me over with one of the most expensive cars to maintenance... i was so happy to buy a car and you sell me a pile of xxxx! More

Consisent Have been going to Jones Ford since I moved here in 2014. Staff is always friendly and helpful. Service department is great, straight forward and ti Have been going to Jones Ford since I moved here in 2014. Staff is always friendly and helpful. Service department is great, straight forward and timely with appointments. Parts department is great too! This is my 2nd vehicle from Jones Ford. Like the customer-friendly environment and the convenient location of the dealership. Win win!!! More

Quality customer service No hassle and straight to the point. Always willing to hear customer concerns and help in anyway possible to get into a new car. When I was looking No hassle and straight to the point. Always willing to hear customer concerns and help in anyway possible to get into a new car. When I was looking at selling my other vehicle, I had a couple of offers from various companies. Unfortunately I had a better offer from Carmax. Your team didnt beat around the bush and told me to take Carmax’s offer. More

John Bolton and Jones Ford is Amazing!! I worked with John Bolton and I was extremely pleased with the customer service that he delivered! He asked what I was looking for and what I wanted t I worked with John Bolton and I was extremely pleased with the customer service that he delivered! He asked what I was looking for and what I wanted to spend and kept that in mind the entire time and never pushed me to go away from what I wanted. He was very professional and he treated me and my young son like family! John also gave my Dad, son and I a voucher to got get breakfast while we waited for the loan to be processed!! I cant say enough about how great John was even after I left the lot, he followed up with me and went the extra mile to contact tye previous owner of my vehicle to get a spare key!!! John is a great Representative and Face of Jones Ford!! More