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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
446 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 446 reviews

August 06, 2024

Informed and genuine service representative. Facility and personnel above average in all areas. We need more experiences More

by KINCAID4254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Vencill
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Aug 06, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2024

Always prompt and professional. Appointment was easy to schedule and service got me right in and out. They even gave me cookies! More

by RJBLUM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 05, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

Very easy to work with and trustworthy! Tommie is a phenomenal service advisor and they get the job done quick and accurately. More

by npete7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
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Aug 05, 2024 -

Joseph Buick GMC responded

It's great to hear that Tommie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

August 02, 2024

Danny made my experience with Joseph Buick GMC a great and positive one. He was very helpful and nice. I’m glad I chose Joseph Buick. More

by Erika C Wilkerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Fluker , Matt Sensel
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Aug 03, 2024 -

Joseph Buick GMC responded

Erika, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2024

We had a great experience when we purchased our Lease Thanks Danny Fluker for making the process easy. More

by WATTSSHOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Fluker
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Aug 03, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2024

Had to return the next day. Rotated tires and vehicle had a vibration. Service tried to sell me new tires at $250 a piece . Keep in mind it's not the tires the vehicle is new. T More

by DUNAWAYTOMMY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Joseph Buick GMC responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry that you weren't fully satisfied with your recent experience. Please don't hesitate to reach out to us directly if you'd like to discuss this matter in more detail, we are always happy to help here at Joseph Buick GMC!

August 01, 2024

Very pleased with quick appointment time and serve of my vehicle. The serviceman was friendly and professional. The problem was addressed and corrected. More

by EDITHPATTON2424
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
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Aug 02, 2024 -

Joseph Buick GMC responded

Edith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2024

The best service advisor on this side of the Mississippi River Terry makes it easy to work with More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Mueller
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Aug 02, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 27, 2024

Very pleased with the people I dealt with. I know it was not up to them, but disappointed with fact that because I was 2 days late for my free service, they could not give it to me! Its a car More

by rlmand38
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
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Jul 28, 2024 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 24, 2024

Great experience leasing our 2024 Buick Enclave. Danny our internet sales manager was great to work with our lease purchase. He responded quickly to our internet inquiry, very pleasant and low pres More

by connie120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Patrick
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Jul 24, 2024 -

Joseph Buick GMC responded

Thank you, Connie, for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope you enjoy your ew Enclave!

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