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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
446 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 446 reviews

July 24, 2024

From Sales to Service very professional and courteous. Definitely will keep going back. They took very good care of me and my vehicle. More

by upsisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Matt Sensel
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Jul 24, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 24, 2024

Everyone was so pleasant. The service was done in a short period of time. Thank You‼️ More

by wcsels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sensel
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Jul 24, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ra'Shaad and our team and don't hesitate to let us know if we can be of further assistance.

July 24, 2024

Friendly, professional love the respect that was shown to me and my wife sales person Awesome More

by mike.beckum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sensel
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Jul 24, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Mike, please do not hesitate to let us know. We are always happy to help!

July 24, 2024

Great place to shop for car . .:.Very friendly great customer service out going and reliable cars More

by JONESLEQWESHA.LJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

July 23, 2024

Quick diagnostic - fast service and charge less than estimate. Thanks for getting me back on the road. More

by pastorpitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jul 23, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 22, 2024

I’m always satisfied when Mr Tommie Johnson is involved with my car care. He’s honest and professional. I’m he came. back More

by SIMMIE.LETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
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Jul 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommie always meets your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 22, 2024

Both the receptionist and techs were very helpful and worked very hard to get my difficult repair completed and did extra work to get as much as possible paid through my extended warranty. I was also pr More

by LISARMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jul 22, 2024 -

Joseph Buick GMC responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommy met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 19, 2024

I-Shawn was helpful and courteous. The oil change, tire rotation & alignment went smoothly. The car looked fabulous with all the scratches painted. Thank you. More

by CAUPDIKE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I-Shawn
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Jul 22, 2024 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that i-Shawn met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

July 18, 2024

Very friendly professional and prompt. The team did an awesome job. The wait time was not too long. More

by gjt457
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maintenance team
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Jul 19, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

July 17, 2024

Great experience. I didn’t feel pressured and the process was very easy. Manager answered my questions thoroughly and worked with me on getting a good price on extende More

by bschuning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaz and Gavin Bash
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Jul 17, 2024 -

Joseph Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joseph Buick GMC!

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