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Joseph Buick GMC

Cincinnati, OH

4.6
484 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 484 reviews

September 01, 2024

They are always on time and explains all their service. Very courteous and listens to any concerns I have More

by SIDERISJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 03, 2024 -

Joseph Buick GMC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 30, 2024

Courtney and Rashaad were amazing! ! They both made the car buying process super easy for me. Courtney and Rashaad were both very respectful to both me and my grandmother !! I will fore More

by serenity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Gales
Aug 30, 2024 -

Joseph Buick GMC responded

Thank you, Serenity! We'll be sure to pass along your compliments to Courtney and Ra'Shaad. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Joseph Buick GMC!

August 29, 2024

Always feel taken care of and like family at Joseph GMC! I’ll be a forever customer! More

by MAGGIEMORYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Aug 30, 2024 -

Joseph Buick GMC responded

Hi, Maggie! Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

August 29, 2024

Everything went well and was done ahead of schedule. What real nice is the car wash . More

by PAYNE9234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
Aug 30, 2024 -

Joseph Buick GMC responded

Thanks for leaving us a review! We're pleased to hear we could meet your needs in a timely manner, and we look forward to having you as a valued customer for many years to come!

August 27, 2024

Our salesman Dennis Bettis was outstanding. The new car prep not so much. Lots of water spots on outside of car. Windows were streaked and only 3 of the 4 wheels had the tire shine spray on the More

by giff4d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know who the above people were. We met Dennis Bettis who was the most caring and supportive person around. We also met the finance representative Patrick who was helpful and the service manager.
Aug 28, 2024 -

Joseph Buick GMC responded

We are so glad that Dennis, Patrick, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 27, 2024

We were looking to get a car for our daughter and everyone at Joseph Buick GMC made that experience a pleasant one. Thank you. More

by JSMILEY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Neuhaus - salesman that helped, Matt Sensel
Aug 28, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 18, 2024

Cortney was the best cars salesman, he made the process very quick and had great customer service skills. Thank you so much. More

by biancamartin902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortney gales
Aug 19, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Bianca, please do not hesitate to let us know. We are always happy to help!

August 17, 2024

Joe was super helpful and a pleasure to work with! I drove almost 2 hours to look at the car that I ended up buying that night. It was prepped and ready when I got there, no hassle, no waiting. I'll More

by LEESWANK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Neuhaus
Aug 18, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Joseph Buick GMC.

August 17, 2024

I had a great time buying my first car here! Gavin was very friendly and helped me trade in my old car, while showing me all the new features on my new ride! More

by k3lemaire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Nash
Aug 18, 2024 -

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

August 16, 2024

Service dept - Tommie Johnson is friendly, nice, listens, engages with customers. My car was finished earlier than they predicted, always a plus. Friendly staff. Car now runs great! More

by MTRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson,
Aug 18, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad Tommie was able to help, and we hope to see you again!

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