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Joseph Buick GMC

Cincinnati, OH

4.6
446 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 446 reviews

July 14, 2024

We had a great experience with Elisha and Scott! They were both extremely helpful and accomodating to us with all of our last minute needs. Elisha went out of her way to make it easy for us, and w More

by susanbavis
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

July 12, 2024

The service department is always courteous and professional. They complete the required service within the time frame quoted. And the waiting area is comfortable and relaxing. I will continue to b More

by CORNELSSEN.CRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Jul 14, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

July 12, 2024

Service was performed as agreed in a timely and professional manner. The Service Advisor, Tommie, was very helpful. More

by rjbooth01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Tommie
Jul 14, 2024 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2024

We purchased a car with 16,000 miles on it 2023 a day later we started having trouble with it another half a day it stopped working so we had to bring it in to the shop because it said engine shutting do More

by catwomen.donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 30, 2024

I have been happy about this dealership with what they have done for me. Everything has been great. They fixed my car on a defect that should be covered by a recall but I had to pay because GMC said no. T More

by mbweierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Johnson service dept
Jun 30, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

June 29, 2024

Karl and his team are very professional and quick to respond and take care of the costumer. I really love the way they always take care of me in a timely manner. Way to go Joseph Buick service. More

by MELISSAPATRICK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
Jun 30, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 29, 2024

Terry is the world's best service advisor,he is a remarkable gentleman knows how to treat is customer's More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Mueller
Jun 30, 2024 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

Jul 01, 2024 -

t.dogfryman61 responded

It's was a greatly appreciated visit I've never have experienced a service repair that was so easily handled with ease and a timely matter Terry is the best the best

June 28, 2024

ELISHA, was on the lot when I pulled in told her what i was looking for we drove one encore i look at about 2 more and bought one they are very nice. More

by shootnbreeze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
elisha marcus
Jun 30, 2024 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

June 27, 2024

Tommy is the best I enjoyed working with him her cares and did a great job. More

by RAY@TSMH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Joseph Buick GMC responded

Thank you, Ray, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience with Tommy here at Joseph Buick GMC.

June 26, 2024

My experience was great. I was approached right away by salesman Gavin Nash. Mr. Nash answered all my question and assisted me throughout my purchase. I would have never know More

by amirizzi95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Nash
Jun 27, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Gavin! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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