
Joseph Buick GMC
Cincinnati, OH
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The moment I walked in the door I was treated with kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer service by all associates has been outstanding. Fully recommend this dealership to anyone. More
Salesman was helpful but did not pressure. They made the paperwork for the purchase as easy as possible for us even though my husband was traveling a lot and not able to get to the dealership They made the paperwork for the purchase as easy as possible for us even though my husband was traveling a lot and not able to get to the dealership. More
Joseph Buick in Cincinnati is an awesome place. All staff were extremely nice, knowledgeable and not pushy at all. They said all the right things. And my heart is happy with my new proposed car!!!! All staff were extremely nice, knowledgeable and not pushy at all. They said all the right things. And my heart is happy with my new proposed car!!!!! More
I'm always treated very well at my service visits. I feel confident the service guys will do a thorough and complete job. I feel confident the service guys will do a thorough and complete job. More
Their didn’t fix one of problems brought in for they reset a sensor light that came back on after three hours of having my suv back from over 1800.00 repairs called and took back the next day and they reset a sensor light that came back on after three hours of having my suv back from over 1800.00 repairs called and took back the next day and they charged me for something I paid for the day before but act as if it was a new issue I know for a fact they charge me twice due to light being off when receiving my suv back the first time . More
Always good. Take it there for all my needs. Great service to keep coming back. Take it there for all my needs. Great service to keep coming back. More
Nice people but the service department but a ding in my driver side door that I didn’t realize until I got home. Would they believe me I thought not so I didn’t call them about it. I did let them know on driver side door that I didn’t realize until I got home. Would they believe me I thought not so I didn’t call them about it. I did let them know on recent GMC survey so we’ll see how it goes. More
Advisor recommended additional services. I accepted 1 add on. He came back to waiting room about an hour later, and he said they were too backed up and asked to reschedule additional servi I accepted 1 add on. He came back to waiting room about an hour later, and he said they were too backed up and asked to reschedule additional service. Also it seemed like 2 hours was a long time for an oil change and replacing engine air filter. More