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Joseph Buick GMC - Service Center

Cincinnati, OH

4.6
330 Reviews

330 Reviews of Joseph Buick GMC - Service Center

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March 28, 2025

The experience was very pleasant, professional and friendly. My car was clean afterwards and I would recommend them to all of my friends More

by BRENDAMCCOY477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

March 23, 2025

I am pleased with the service received on this visit from Joseph and will continue to have them service my vehicle. More

by KARI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 25, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 22, 2025

The staff and service is always excellent. They're always friendly and listen to you. More

by GSUEADKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

March 21, 2025

Great service, fast and friendly. Oil charge and services are priced compatible with other garages. More

by Signal30awc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

March 20, 2025

I’ve bought vehicles from Joseph for over 30 years and their service has always been excellent. More

by DMCBC215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy, Vida
Mar 21, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

March 20, 2025

They are kind people. with a smile on every body faces. Get to working on your car right away. Easy in and out. Best service depth ever.. Thanks for making me feel special More

by JANEM0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Joseph Buick GMC responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

March 19, 2025

I love Joseph GMC on Colerain! It's easy to schedule service online, the waiting area is very comfortable with coffee, clean restrooms, pleasantly friendly staff etc.. Oil chang More

by afox8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

March 11, 2025

Very professional and friendly. They were on time servicing my car. Their waiting area was comfortable and clean. There needs to be a way to change the channel on the TV. More

by GIBBSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 04, 2025

Nice people, the Black Ladies who cashed me out were very nice and even offered me some cookies. the whole experience was great. More

by MRSGTWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the people who cash me out. Very nice people
Mar 05, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

March 01, 2025

Thank you to the Service Department on my 2007 GMC as always - Darrell S. Colerain Township. More

by desnascar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another vehicle service done - Thank you! - Darrell S.
Mar 02, 2025 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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