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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,525 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

February 14, 2023

Took car and was told O2sensor bad and needed replaced. Did not have part so had to order. Trip 2-O2Sensor replaced. Drove car 3 days and same warning light came on. AWD CONTACT DEALER. So now trip 3 , h More

by peggy.armor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Feb 15, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for sharing your experience with us, Peggy. I am sorry to see that you are unsatisfied with the service we provided. Please give me a call at your earliest convenience and I will be happy to gather more information from you. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

February 14, 2023

I have bought or leased 6 cars from Joseph Toyota with the help of Larry Reed. I have had my cars serviced. many times over the years and would not do so if I wasn't satisfied. Hopefully I can continue to More

by papagolfin
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

papagolfin responded

Great doing business with you.

Feb 15, 2023 -

Joseph Toyota of Cincinnati responded

We are so grateful for your trust and loyal business! Larry and the Joseph Toyota of Cincinnati team appreciate this feedback. We are here to help with your future vehicle needs.

February 12, 2023

Great service. What more can I say? The place was very busy but things completed in a timely manner. More

by NEWMANLAIN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

February 12, 2023

They were professional and on time. Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my v More

by HCJCWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in the car bay area
Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

February 11, 2023

Made an appointment with ease. Once I arrived at the dealer the service was fast and professional More

by renejovel310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 11, 2023 -

Joseph Toyota of Cincinnati responded

Rene, thank you for taking the time to review our Joseph Toyota of Cincinnati team! We are delighted to hear that you were not only able to easily make an appointment but that your service was swift and skillful! We hope to see you back again, and wish you safe travels until then.

February 10, 2023

Great service again, prompt,courtesy,and efficient,this is my 2nd vehicle I have purchased from Toyota. They are the best More

by michaelreiners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Reardon
Feb 10, 2023 -

Joseph Toyota of Cincinnati responded

We are so grateful for your loyal business, Michael! Thank you for sharing this feedback about your purchasing experiences.

February 10, 2023

Services are easy to schedule. The employees were professional, my car was serviced in a timely manner and the waiting lounge was clean and comfortable. More

by katybartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business, Katy, and hope to see you again soon!

February 09, 2023

Annual maintenance was done on time and an issue found and handled while I waited. No muss or fuss and out in an hour - with the car washed! More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the positive feedback about your recent visit to Joseph Toyota of Cincinnati!

February 09, 2023

Dominique made the entire process enjoyable. The car buying process is very different than when i last purchased in 2017. He communicated about the vehicle and process quickly to help me know I More

by Angela Eldridge
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Sherwood
Feb 09, 2023 -

Joseph Toyota of Cincinnati responded

Angela, thank you for the review! We are so glad to hear that you had a successful purchase experience working with Dominique and the Joseph Toyota of Cincinnati team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

February 09, 2023

Took my Toyota there late at night after hours because of a hole in a tire losing pressure. Left keys in lockbox with no appointment, they called the next morning to let me know they had my car and was check More

by AECKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert E. Reardon
Feb 09, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for leaving Joseph Toyota of Cincinnati this wonderful review and for trusting us with your vehicle's care! It was our pleasure to serve you and take care of the tire issue. Have a great day and keep us in mind for any future needs!

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