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Joseph Toyota of Cincinnati
Cincinnati, OH
1,535 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,179 service reviews
November 20, 2025
I went to Joseph Toyota for a roof leak on a Toyota Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal arou Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal around the sunroof. We declined. We get home and the seal is now all off the glass on the sunroof and water now pours in. Part of the seal was up in corner as if someone had already messed with the sunroof and then put it back but couldn't get the seal on or even tried. We took it back and they said that yeah you can't replace that seal so that is the cost. We then called as we hadn't authorized them to pull the sunroof and they said they didn't. They didn't impact the seal. I do know that it was the exact area they were working on. ALL the seal is removed and a corner was up. It also now pours water where it didn't before. I don't know if the manager knows the issue or if someone made a mistake and broke the seal and know one knows. But they did not take responsibility as everyone denies touching it. More
by mwcericola
Employees Worked With
October 29, 2025
We were told that we needed new tires and was putting ourselves in danger driving on them. He gave a Husband a quote $1400+ for you to put them on. We took the car to 2 other places and they laughed. Sai ourselves in danger driving on them. He gave a Husband a quote $1400+ for you to put them on. We took the car to 2 other places and they laughed. Said they would love to sell us some but we don’t need new tires. Also this car was purchased from Joseph and was claimed to have new tires. Thank goodness my Husband didn’t fall for your SCAM. More
by schneider1946
Employees Worked With
September 07, 2025
First time Toyota owner. This was my second service there and it was very slow this time. Devin was just okay did not seem interested to share any information about the ser This was my second service there and it was very slow this time. Devin was just okay did not seem interested to share any information about the service like tire wear. 90 mins for tire rotation and oil change is too long a wait! I am tempted to go elsewhere. More
by bowens
Employees Worked With
Larry A Reed
August 16, 2025
First class service overall . Good people skills and very quick service . Waiting room spotless with very good coffee . Good people skills and very quick service . Waiting room spotless with very good coffee . More
by gable1904clark
April 25, 2025
Very pleased with how the dealership is clean and organized. The staff's are friendly organized. The staff's are friendly More
by anns45106
March 07, 2025
Everything was explained in detail, welcoming any questions. An explanation of the next service visit was discussed so I would understand the difference in price for the 60 thousand mile service. T questions. An explanation of the next service visit was discussed so I would understand the difference in price for the 60 thousand mile service. The work was done quickly and my car was returned freshly washed. More
by Diane Nieporte
March 05, 2025
Professional, Courteous, Friendly. Great experience. Vehical was repaired in a timely manner. Great work guys!!!! Great experience. Vehical was repaired in a timely manner. Great work guys!!!! More
by Delvechio
Employees Worked With
