Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Joseph Toyota of Cincinnati - Service Center
Cincinnati, OH
1,162 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,162 Reviews of Joseph Toyota of Cincinnati - Service Center
Sort by
June 07, 2023
Joseph Toyota provided great service. The service department staff was courteous and respectful of my time. The service department staff was courteous and respectful of my time. More
by ROGERJ.ROSEN
Verified Customer
Helpful June 06, 2023
Service was a tad slow but everything was fine. I did purchase the oil change package as it was cheaper then per oil change. I did purchase the oil change package as it was cheaper then per oil change. More
by 19KENDALL
Employees Worked With
June 02, 2023
confirm thru email that appt was made so i dont have to call to confirm... call to confirm... More
by FISCHERDAVE120
Employees Worked With
June 01, 2023
I came in with a printout form King's Toyota where I get free oil changes. Rep seemed a little confused with their paperwork. free oil changes. Rep seemed a little confused with their paperwork. More
by GMEISTER0401
Employees Worked With
May 31, 2023
Every time I've been since the purchase of my Tundra have been taken care of nothing but excellence been taken care of nothing but excellence More
by jaesongld
Employees Worked With
May 31, 2023
Went in for oil change & tire rotation which they accomplished. Was told that my battery failed the load test and recommended a replacement at $385 which I declined. Stopped at Auto Zone immediately accomplished. Was told that my battery failed the load test and recommended a replacement at $385 which I declined. Stopped at Auto Zone immediately after and they diagnosed battery load at 87% and did not recommend replacement but if I wanted it would be $200 to $250. Don't know what to think at this point ither then I will not be back. More
by LABBE4278
Employees Worked With
Justin Fletcher
May 28, 2023
Always nice and professional service. The service took a little longer than expected but the manager took care of service The service took a little longer than expected but the manager took care of service More
by MLAWSON18
Employees Worked With
May 28, 2023
Friendly and helpful, the service manager answered all my questions. The service receptionist was very nice, and extremely helpful to the couple before me. questions. The service receptionist was very nice, and extremely helpful to the couple before me. More
by RANDYSAMMONS
Employees Worked With
May 28, 2023
Because I'm a senior female there alone, I do think I was sold expensive tires that I didn't need, given that my car has less than 40 thousand miles on it. I was also told I didn't need a 5th matching tire, sold expensive tires that I didn't need, given that my car has less than 40 thousand miles on it. I was also told I didn't need a 5th matching tire, even though in 2017 the manager had insured that I had a matching spare - due to falsification about there being a spare tire in the car when I purchased the car! Also, I had scheduled 2 appointments, one for each of our cars with the understanding that the first one would be ready for pickup when we returned with the second one. That did not happen. When I asked about it, I was told that because I didn't wait my car would be "fitted in" as when there were time gaps available. More
by PAT_WITSON
Employees Worked With
Robert Reardon
May 28, 2023
Upset because I asked the rep to help me with the automatic door function. He said he was working good and no issues. He lied and I assume he never checked it because my oil change and rotation onl automatic door function. He said he was working good and no issues. He lied and I assume he never checked it because my oil change and rotation only took 30 minutes. More
by CHAMBS1117
