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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews
Call Service Center (513) 385-1800

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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March 19, 2022

Always friendly and helpful when you need it most. They helped me fix my appointment date when the system glitched and got me in that day! More

by LINDSEYWRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2022 -

Joseph Toyota of Cincinnati responded

Lindsey, we were more than happy to accommodate you and take care of your service needs! It means a great deal that you put your trust in the Joseph Toyota of Cincinnati team, and we hope you continue to rely on us for many miles to come!

March 18, 2022

courteous staff, clean waiting room and restrooms. I had no issues to resolve. Great service! More

by B317GOLDSMITH
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

Joseph Toyota of Cincinnati responded

We're delighted to receive these great comments about your enjoyable experience at Joseph Toyota of Cincinnati. Thank you for letting us serve you and for recommending us. We appreciate you!

March 16, 2022

Very friendly, attentive, and quality service. I have another popular brand of car. The service is very different.there and I much prefer the service that I get here. More

by janejinx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Joseph Toyota of Cincinnati responded

An amazing review, Jane! On behalf of all of us at Joseph Toyota of Cincinnati, sincere thanks for choosing us for your automotive needs. We appreciate you and the time you took to leave your comments and recommendation. All best wishes!

March 15, 2022

Great experience, they got me out in a reasonable amount of time and the waiting room was nice More

by ANNBEATY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 16, 2022 -

Joseph Toyota of Cincinnati responded

Ann, thank you for taking time to review your great experience at Joseph Toyota of Cincinnati. We are delighted that Jason and the entire Service team made your visit smooth and efficient. Come and see us again for your automotive needs. We appreciate your business and recommendation!

March 15, 2022

Fast, and friendly. Confortable waiting area communicate finds before doing extra work. Excellent service. 1 More

by MARI.SANTIAGO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name, Larry Lawson
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Mar 15, 2022 -

Joseph Toyota of Cincinnati responded

Mari, many thanks for sharing with us highlights of your recent excellent service experience at Joseph Toyota of Cincinnati. We appreciate your business and look forward to serving you again. Have a wonderful week!

March 13, 2022

Waiting for oil change and this dealership has a homie sitting area with refreshments and can't say anything negative. More

by VICKIEFALCONBURY121065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2022 -

Joseph Toyota of Cincinnati responded

We're glad you felt at home during your recent appointment for vehicle service, Vickie. At Joseph Toyota of Cincinnati, we want you to make yourself comfortable in one of our lounges and enjoy light refreshments while you wait. It is always our pleasure to serve you. Thank you for letting us know about your great experience. We're looking forward to seeing you next time.

March 13, 2022

Great service o would recommend the place of business to everyone if I could thanks More

by Sharice brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your amazing heartfelt comments, Sharice! We're delighted your experience at Joseph Toyota of Cincinnati was great, and we look forward to welcoming you back in the future. We appreciate your recommendation. Take care on the roads!

March 13, 2022

I am always pleased with the work and service workers. They are quick and do a nice job. They have a nice waiting area. The refreshments are a welcome touch. More

by SANDIMCHENRY7701
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for cotinuing to choose Joseph Toyota of Cincinnati for your vehicle's service, Sandi. Your feedback and recommendation let us know how we can best serve you. That's why we appreciate the time you took to share your experience with us. We'll be here when you need us. Thanks again!

March 12, 2022

Quick & affordable. Easy to schedule and service was completed in under an hour. Good price. More

by BMROLLER77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girl at pay out counter was great.
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Mar 12, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again.

March 12, 2022

Very friendly quick service very helpful Good cookies easy to get to. Nice waiting area More

by ANNETTEHAUER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Joseph Toyota of Cincinnati responded

Hi Annette! Thank you for acknowledging Jeff Gibson and Laura Hall. We're glad to know you enjoyed your service experience at Joseph Toyota of CIncinnati. We hope to see you again to offer you the same efficient, friendly service. Have a wonderful week!

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