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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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March 11, 2022

I have worked with service advisor Jason Smith for a number of years. He is always courteous, responsive, and helpful at this dealership. I had a dead battery on this visit, and he cheerfully worked me More

by rsettlemoir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Mar 11, 2022 -

Joseph Toyota of Cincinnati responded

Joseph Toyota of Cincinnati thanks you for acknowledging in this review the excellent service you received from Jason Smith and the supporting Service Team. We're happy to know that we completed repairs to your satisfaction. When the need arises, we will be here to help you. Have a wonderful weekend!

March 11, 2022

Iwasvery pleased with the work and the service workers were both friendly and very helpful. More

by MARYJOSHEP
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Joseph Toyota of Cincinnati responded

Mary, thank you for letting us know about the excellent service you received from the technicians and staff at Joseph Toyota of Cincinnati. We truly appreciate your comments and recommendation, and look forward to serving you again. Have a wonderful weekend!

March 10, 2022

I've owned or leased 5 Toyotas and the service at this dealership has always been exceptional. More

by DAVID.BARNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for this stellar review! We highly value your loyalty to Joseph Toyota of Cincinnati, David, for both service and sales. We'll be here when you need us to assist you with your automotive questions. Wishing you all the best!

March 09, 2022

Joseph Toyota provides world-class service. The quality of their work is tremendous. I've never had an issue with the work they perform on my vehicles. They are efficient and timely and courteo More

by BINGHAMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Smith, Joe Schroeder
Mar 09, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much! We deeply appreciate your amazing review of the service you receive at Joseph Toyota of Cincinnati. On behalf of the entire Sales and Service Teams, we extend our gratitude for your continued support. We look forward to serving you in the future.

March 07, 2022

Service us good; sometimes it is difficult to schedule an appointment that is convenient for me More

by JMJRJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

March 06, 2022

Fast, professional service. Easy scheduling convenient appointment times. Clean, comfortable waiting areas. Easy check in process More

by JARAYVONNEBONNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the highlights of your recent experience with us, Jara. We're glad you enjoyed your time at the dealership. We especially appreciate your feedback on scheduling and check-in. Thanks again for choosing Joseph Toyota of Cincinnati!

March 06, 2022

1st oil change and was done in a convenient manner of time. Liked the fact that they took time to wash my truck as well. More

by MBOSTROM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

We are delighted to have provided you with a great first experience at Joseph Toyota of Cincinnati. Your entire Service Team thanks you for your recommendation and looks forward to serving you again. We appreciate you!

March 06, 2022

I guess the oil change went good but they offered a car wash and left a big streak of bird poop on my hood. More

by PIPPER5475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate your business and are very sorry to have overlooked the mess that the car wash missed. We would be happy to rewash your vehicle. Thank you for bringing this matter to our attention. Sincerely, Joseph Toyota of Cincinnati.

March 06, 2022

Kyle was very professional and service was quick. I will always go to this dealership for service. More

by KLFISC84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your vehicle's maintenance needs. We appreciate your recommendation and the time you took to complete a review of your experience. Come and see us again when the need arises. We'll be here for you!

March 06, 2022

I always receive superior service at Joseph Toyota. They are always professional and accommodating to my hectic work schedule. This is the only dealership I will allow to service my vehicles. The servi More

by JPBBGILBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

We deeply appreciate your five-star review and supportive comments. Thank you for sharing this great review about your experiences at Joseph Toyota of Cincinnati. On behalf of your adviser Kyle and the entire Service Team, it is always a pleasure to serve you. Thanks again!

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