Joseph Toyota of Cincinnati - Service Center

Wonderful device dropped my truck off and got it back next day. Kyle kept in contact with me to let me know what was going on next day. Kyle kept in contact with me to let me know what was going on More

As soon as I get there i am always greeted with a positive attitude from the person I last saw when in . I am always treated great. positive attitude from the person I last saw when in . I am always treated great. More

Andersen our service Technician was great and kept us informed about conditions with our Avalon. He worked well with keeping us informed with the status as well informed about conditions with our Avalon. He worked well with keeping us informed with the status as well More

Staff are always pleasant to deal with. They work until the issue at hand is to your satisfaction. And a bonus, they wash my car after each visit, who doesn't love a FREE car wash.....:) the issue at hand is to your satisfaction. And a bonus, they wash my car after each visit, who doesn't love a FREE car wash.....:) More

I was very happy to get in and out with a very clean rental car when dropping off my car for the 120K service. I was very impressed with the superb customer service. rental car when dropping off my car for the 120K service. I was very impressed with the superb customer service. More

Toyota Care Service & Recall Completed in a very timely manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. More

My visit on 9/4 was excellent. The young lady who greeted me in the service department was pleasant and helpful. The fix was completed quickly. The reason for my visit was that I had been there 4 days previo me in the service department was pleasant and helpful. The fix was completed quickly. The reason for my visit was that I had been there 4 days previously for routine maintenance. The tires were rotated in record time and all appeared good. On Friday, I saw a lug nut on the floor of my garage. Upon inspecting the tires, I found that a second lug nut (the locking one) was gone. If Both had been lost on the road, I may not have noticed at all. I assume that in their haste, all of the nuts were not tightened. This is certainly a safety issue. More

The lack of empathy and details of service that was expressed. Very unsatisfactory visit to the establishment. There could have been a better to address the problem expressed. Very unsatisfactory visit to the establishment. There could have been a better to address the problem More

Extremely helpful and friendly.No long wait.That’s why I’ve been coming to this Dealership all these years. Have always been satisfied with the work and customer service experience. I’ve been coming to this Dealership all these years. Have always been satisfied with the work and customer service experience. More

Great customer service from service desk team to cashier. The time for just a routine service was quick and the team always kept me up todate The time for just a routine service was quick and the team always kept me up todate More