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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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September 02, 2021

I'm glad I purchased the prepaid maintenance program. It helps encourage timely and regular maintenance for my vehicle and ensure smooth operations. Service was timely and professional. More

by KLEIGH1916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
Sep 03, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota for your vehicle's service needs. We appreciate knowing that the prepaid maintenance program has been a helpful aid to timely service. Your comments are always welcomed. Many thanks!

September 02, 2021

Jason is very accommodating and friendly. Each time I have had my vehicle serviced at Joseph the experience has been great! All of the staff is very courteous!! More

by BETH.BAHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Joseph Toyota of Cincinnati responded

You have made our day with this wonderful review, Beth! We value your feedback and recommendation. Many thanks for acknowledging Jason and your entire Joseph Toyota Service Team. We appreciate you!

September 02, 2021

Dupree was kind, patient, and professional!Service Dupree was kind, patient, and professional! Service department was awesome! The prices are outrageous but I had no choice but to pay them. Appreciate More

by hurleykorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your candid review! Thank you for taking the time to recommend the wonderful service you received at Joseph Toyota of Cincinnati. Dupree also extends his thanks! Come back and see us again.

September 01, 2021

I'm pleased with Jason in Service for his time and effort in getting my Toyota 4Runner back on the road quickly. There Service technicians did a good job on what repairs I needed. More

by DITONY_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Service
Sep 01, 2021 -

Joseph Toyota of Cincinnati responded

Tony, thank you for taking the time to acknowledge Jason's service during your recent visit to Joseph Toyota. We are pleased to know that you received timely, efficient treatment for your 4Runner. Come and see us again when the need arises. We'll be here for you!

Sep 01, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear Jason was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2021

They took care of my needs promptly and got me back on my way. I will definitely be looking at Toyota on my next vehicle purchase just due to the experiences I’ve had with the service department compared to More

by PJASONP77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Joseph Toyota of Cincinnati responded

We would be delighted to see you again! We will be here when you need us for any of your automotive needs. Please accept our sincere thanks for your heartfelt feedback. We value it and your recommendation, too. Thanks for choosing Joseph Toyota Service!

August 30, 2021

Service department was ready to accept the car on time. The reason for bringing in the car was to fix an issue with the adaptive radar. The issue could not be duplicated, however, I was fully satisfied wit More

by RICK.LINDEMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Joseph Toyota of Cincinnati responded

It is always our pleasure to serve you, Rick! Thank you for contacting us about the issue with the adaptive radar and letting us take care of the 10,000-mile check-up. We deeply appreciate your business and value your recommendation. All best wishes from your Service Team at Joseph Toyota!

August 29, 2021

My waiting time was less than an hour. Waiting room was clean and comfortable. Everyone I encountered was friendly and polite. I’m looking forward to my next visit. Thank you More

by LEBRYANT67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 29, 2021

Once I arrived at the Service Center the service was great! All of the staff were courteous, helpful, and knowledgeable. The service was timely and was completed in one half hour. I am very happy with t More

by LYNDAIRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts, Lynda, about your experience with our dealership. We appreciate your business and hope to see you again soon!

August 28, 2021

Took care of my cars checkup in less than 2 hours! Very efficient and professional! I will be coming if back in six months!!.Yea! More

by PRSC50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience working with Laura! We sincerely value your business and look forward to your next visit.

August 28, 2021

Joseph Toyota has the best service department. Jason Smith is the best. Always honest and explains everything .I always work with him or Tony only More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Tony, service
Aug 28, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, Pam, and for taking the time to leave us this wonderful feedback!

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