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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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August 25, 2021

cars for sale, not many, maybe a handful or so for sale. Abundance of used cars at dangerously overpriced terms. How are we going to solve these pressing issues.? More

by MATT.P0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Joseph Toyota of Cincinnati responded

We sincerely appreciate your confidence in Joseph Toyota Service! Thank you for rewarding us with a multi-star recommendation. It was our pleasure to provide you with friendly customer and quality technical service. Come back again and see us for your vehicle's automotive needs. We'll be here for you.

August 24, 2021

I wish the sales dept was as good as the service dept. I may have actually bought my Tundra from Joseph had it been. It is like too totally different companies. I almost did not take my truck to the servi More

by 1969IVAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson
Aug 24, 2021 -

Joseph Toyota of Cincinnati responded

We are delighted to know that Anderson and your entire Joseph Toyota Service Team earned your confidence and recommendation! Thank you for giving us the opportunity to care for your new Tundra. We appreciate your business and hope to see you again! Congratulations on your new truck!

August 24, 2021

I recommend Tony Nash. Tony always takes care of me. I have worked with Tony since I purchased the vehicle in 2007. Great communications. He always provides good advice. Very knowledgeable. More

by VAUGHNJIM
Recommend Dealer
Yes
Employees Worked With
Tony Nash
Aug 24, 2021 -

Joseph Toyota of Cincinnati responded

Jim, on behalf of Tony Nash and your entire Service Team at Joseph Toyota many thanks for your stellar review and recommendation. It means a great deal to all of us when our customers take the time to acknowledge their Service Adviser. We appreciate your highly supportive comments and look forward to your next visit. Thanks again!

August 24, 2021

Was met on arriving by Monica who went over service to be done. When service was done I was told services performed and all levels and parts were fine. I am satisfied except my car wasn't washed. More

by papagolfin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Aug 24, 2021 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Monica here at Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

August 24, 2021

Everything was taken care of like they said it would be on my Camry. I was very pleased with my experience on Monday, August 23. More

by FYR19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Joseph Toyota of Cincinnati responded

Fantastic! We enjoy receiving good news from our customers about their experience at Joseph Toyota Service. Your Team appreciates your five-star recommendation and looks forward to serving you again. We'll be here when you need us.

August 22, 2021

This was my first time for service at Joseph Toyota. Everything was great, smooth, and well taken care of. I would recommend the service to anyone. More

by Sinemissinem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Aug 23, 2021 -

Joseph Toyota of Cincinnati responded

Welcome to the Joseph Toyota Experience! It is our pleasure to offer you customer-first service. Thank you for sharing your experience with us; we're delighted to know that Jason and your entire Service Team made this first-time visit smooth and great. Come and see us again. We'll be here for you!

August 20, 2021

Everything was taken care of like they said it would be. The car turned out very nice. Nancy was very polite and helpful. Joseph made it very easy for the car rental return as well. Good experience More

by DONL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
Aug 20, 2021 -

Joseph Toyota of Cincinnati responded

It has been our pleasure to serve you, Don! We're delighted that Nancy and your entire team at Joseph Toyota treated you to amazing service! Thank you for sharing your comments with us and for giving us your recommendation. Come back and see us again when the need arises.

August 20, 2021

Service agent Tony Nash has helped me keep my 2010 Highlander in excellent running condition. Friendly and courteous techs and desk personnel make every visit a pleasure! More

by magleason50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nash, Monica
Aug 20, 2021 -

Joseph Toyota of Cincinnati responded

Knowing that Tony and Monica serve you well is important to us. Thanks so much for taking the time to tell us about your great Joseph Toyota experience. We're always happy to see you and appreciate your business!

August 19, 2021

I was very pleased with my experience yesterday. It took only about 30 minutes for Toyota to complete the checklist of inspections on my Prius that I had requested. A blower motor problem with the AC system More

by Bob M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Aug 19, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, Bob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

Aug 19, 2021 -

Joseph Toyota of Cincinnati responded

Bob, thanks for sharing the highlights of your recent visit. Your Joseph Toyota Team was happy to provide you with efficient, well-priced service that met your expectations. We appreciate your business and look forward to seeing you again.

August 17, 2021

I've ben a customer of Joseph Toyota since 2015 when I bought my Puris. Since then t bought 3 other vehicles they've been great More

by croxswm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Joseph Toyota of Cincinnati responded

From all of us at Joseph Toyota, a big "thank you" for your sales and service business during the past six years! We enjoy helping you with all of your automotive needs, great and small. We look forward to serving you for years to come. Thank you for your comments, your recommendation, and especially your business. We value your friendship!

Aug 17, 2021 -

croxswm responded

Thanks

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