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Joseph Toyota of Cincinnati - Service Center
Cincinnati, OH
1,173 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,173 Reviews of Joseph Toyota of Cincinnati - Service Center
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August 01, 2021
Oil change took over 90 minutes. That seems unnecessarily long considering there are so many places like Jiffy Lube, Valvoline, etc. That are closer to home and so much faster. long considering there are so many places like Jiffy Lube, Valvoline, etc. That are closer to home and so much faster. More
by JAMIE.THARRINGTON
Verified CustomerEmployees Worked With
No idea
July 31, 2021
Have always had great service in the past. This week was extremely slow. Appt was 1:00 finished oil change at 3:30. Thank you extremely slow. Appt was 1:00 finished oil change at 3:30. Thank you More
by CJBARBOUR
Employees Worked With
July 31, 2021
The service was good, but your customer lounge serves cheap generic soft drinks. And that makes you look like a cheap - not in a good way. I'm up there spending over $3.000 and looking at 1/2 size cans cheap generic soft drinks. And that makes you look like a cheap - not in a good way. I'm up there spending over $3.000 and looking at 1/2 size cans of fake Coke. More
by MBE8891
Employees Worked With
July 30, 2021
Have been a customer fpr 'years.' The entry area is always clean, the Greeters always friendly and the Service folks always informative and professionsl. The lounge is comfortable and relatively quiet always clean, the Greeters always friendly and the Service folks always informative and professionsl. The lounge is comfortable and relatively quiet (currently being rehabbed). As long as I have a Toyota, this will be my place. More
by knotwerkin
Employees Worked With
July 30, 2021
Service is always fast, thorough, and efficient. No surprises, I always know what the service is going to cost in advance. I bought my third car from Joseph toyota today. surprises, I always know what the service is going to cost in advance. I bought my third car from Joseph toyota today. More
by YANKEECELTIC
July 29, 2021
Great customer service. But I did I not work with Ms. Hall. No other options on your form. Jason & Bob Wanamaker we’re terrific, Steve Calardo Hall. No other options on your form. Jason & Bob Wanamaker we’re terrific, Steve Calardo More
by SCALARDO
Employees Worked With
July 29, 2021
Always happy with the service we receive at Joseph Toyota. Today was a simple oil change and tire rotation. Time in and time out was great Toyota. Today was a simple oil change and tire rotation. Time in and time out was great More
by JACKYOUNG4851
July 27, 2021
Friendly customer service and good work! Easy to schedule a service appt. and good service when I arrived. I met with Tony in the service dept. and Chris Ward in the showroom, who leased my car to schedule a service appt. and good service when I arrived. I met with Tony in the service dept. and Chris Ward in the showroom, who leased my car to me 3 yrs. ago. I had all my questions answered regarding the buyout on my Rav 4 and completed the process as advised. More
by ALLEKA11
July 27, 2021
Dealership capacity, technology, and specialization with the communication and honesty of a smaller shop. Aside from a short period where apparently all the service reps were required to push an expensive s the communication and honesty of a smaller shop. Aside from a short period where apparently all the service reps were required to push an expensive service package, they've been very straight-up and helpful; and I've only had one minor issue with the service performed. More
by DMan3
Employees Worked With
Jason
