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Joseph Volkswagen of Cincinnati
Cincinnati, OH
607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 607 reviews
October 21, 2024
Customer service was excellent and the service done to the car was done in a timely fashion! the car was done in a timely fashion! More
by JUSTINMIRUS
Verified CustomerEmployees Worked With
October 20, 2024
Joseph Volkswagen is a very professional dealership in that they keep their appointments on time and they give you a good estimate of time to do the job. that they keep their appointments on time and they give you a good estimate of time to do the job. More
by Jim.Remmel
Employees Worked With
October 20, 2024
Service Department is friendly and continued to provide good service. Reggie is awesome and very helpful good service. Reggie is awesome and very helpful More
by KKSTOCK003
October 17, 2024
Great customer service! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! More
by PUGLOVER4EVER11
Employees Worked With
Other Employees :
Chris from service is great with the guests
October 06, 2024
Always greeted right away with a friendly smile. I got there early and they took me right away. I got there early and they took me right away. More
by LIBBYPETER67
Employees Worked With
October 04, 2024
Engine light was on. 2020 Jetta with only 26,00 miles. They diagnosed the problem at a cost of $204 and said there was a leak in the purge valve and the cost to replace 2020 Jetta with only 26,00 miles. They diagnosed the problem at a cost of $204 and said there was a leak in the purge valve and the cost to replace would be $800 plus tax. Cost of part was $75. I asked if they would deduct the $204. from the $800. and they said no. I have bought 4 VW's from Joseph in the past. Besides my Jetta, my wife has a Tiguan, also bought at Joseph. My warranty expired 2 months prior to this. A purge valve should not go out at 26000 miles. They basically said tough luck, so I'll take my business somewhere else. I thought they cold have worked with me on this. I didn't want a free purge valve but almost $1100. for a car with 26000 miles and 2 months out of warranty. So to repeat, I'm done with Joseph. More
by MHVONHOLLE
Employees Worked With
October 02, 2024
I’ve had an excellent experience with Joseph Volkswagen Cinti. I will continue to take my car there for service Cinti. I will continue to take my car there for service More
by roxiesol
Employees Worked With
September 29, 2024
Everyone there was great! The power went out while I was on the way to pick up my car but they pushed through it and got all the paperwork done. The power went out while I was on the way to pick up my car but they pushed through it and got all the paperwork done. More
by CLINT12
Employees Worked With
Ryan Marcus
September 26, 2024
We drove 90 mins to buy our car from Max at Joseph VW! It was a great experience, and we really appreciated their time and effort to get us a great deal. Highly recommend. It was a great experience, and we really appreciated their time and effort to get us a great deal. Highly recommend. More
by aremley99
Employees Worked With
Max and Logan
September 21, 2024
Excellent buying experience! Thanks to the fantastic Sales and Management Team at Joseph Volkswagen of Cincinnati Thanks to the fantastic Sales and Management Team at Joseph Volkswagen of Cincinnati More
by ncampbell1980
