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Joseph Volkswagen of Cincinnati
Cincinnati, OH
596 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 596 reviews
March 17, 2024
I was very disappointed with the services this time. I took my car in 12/08/24 and was given plugs and coils was charged $800 and 2/11/24 the same problem recurred, now I am told that I need $2500 wort I took my car in 12/08/24 and was given plugs and coils was charged $800 and 2/11/24 the same problem recurred, now I am told that I need $2500 worth of repairs done to correct the issue. A diagnosis was done,I feel this problem should have been discovered right then, and not to continue to piece mill the problem charging me such an enormous amount. I have lost confidence in the integrity of the company. More
by PEARSONRACHEL594
Verified CustomerEmployees Worked With
March 16, 2024
Friendly, helpful, good with children, understanding people just need a new ride. Thank you mitch people just need a new ride. Thank you mitch More
by Clescoe
Employees Worked With
March 13, 2024
Very disappointed in the service we received. Challenged when making the appointment about whether our vehicle was in/out of warranty. Was told that we didn’t have extended warranty when I had pa Challenged when making the appointment about whether our vehicle was in/out of warranty. Was told that we didn’t have extended warranty when I had paper work in hand. The three times I’ve been there since purchase the staff is not pleasant or accommodating. More
by Bearcat
Employees Worked With
March 12, 2024
Martin is the most professional fabulous car sales associate I’ve ever dealt with. I think the dealership itself needs a little bit of a facelift but he’s fabulous. associate I’ve ever dealt with. I think the dealership itself needs a little bit of a facelift but he’s fabulous. More
by PAMELA9
March 11, 2024
We had a very good experience with Jon Hart, overall good attention to the customer service experience. attention to the customer service experience. More
by PAYNEEJ
March 10, 2024
Mike Garrison did a fantastic job. He was flexible, attentive, and really enjoyed our interactions. Would totally purchase a car from Mike again. He was flexible, attentive, and really enjoyed our interactions. Would totally purchase a car from Mike again. More
by stevechardek
Employees Worked With
Mike Garrison
March 10, 2024
The service got done quickly and they had my car ready within an hour and a half. within an hour and a half. More
by EMMAHALLORAN2021
Employees Worked With
March 08, 2024
Awesome dealership. I've had my last 3 cars serviced with them. Not only do they do great work at a fair price, they have what I consider most important: excellent commu I've had my last 3 cars serviced with them. Not only do they do great work at a fair price, they have what I consider most important: excellent communication skills by everyone--from the intake through the details of what was done, to walking you out to your car when it's finished, just to answer any final questions about what was done, or anything else, like a reminder we'll see you next month for your oil change appointment. Wouldn't go to anyone else for a VW in the Cincinnati area. More
by VRHODES2020
Employees Worked With
Other Employees :
Chris, Jenna Joseph
