Joseph Volkswagen of Cincinnati

The entire staff at Joseph VW is professional, courteous, and strives to get everything right so that the customer is satisfied. This is the 12th vehicle I have purchased from this location and I am awaiting and strives to get everything right so that the customer is satisfied. This is the 12th vehicle I have purchased from this location and I am awaiting #13, which should be in in January. More

The service department staff treat me and my vehicles in a friendly and professional manner. Greg and his staff do fine work. a friendly and professional manner. Greg and his staff do fine work. More

Very helpful service technicians, thorough job, and good value. Also easy to schedule service. Will definitely keep returning for all maintenance. value. Also easy to schedule service. Will definitely keep returning for all maintenance. More

Always pretty neat & clean, I feel like they care, I don't feel like they are trying to get over on me. They seem to remember my face and are always friendly with me even during my frustrated moments. don't feel like they are trying to get over on me. They seem to remember my face and are always friendly with me even during my frustrated moments. I appreciate having them around. More

Easy to schedule, friendly and helpful service technicians and good value. Will return for all maintenance. technicians and good value. Will return for all maintenance. More

Max Pardue was great working with us. I have been using Joseph VW since 1979 when it was Northland VW. Bought numerous cars there, both new and pre-owned. Have always used the Service De I have been using Joseph VW since 1979 when it was Northland VW. Bought numerous cars there, both new and pre-owned. Have always used the Service Department too. This was a great experience. Thanks. More

Love my new truck, had a great experience at Joseph. Friendly sales team, working out a deal was pretty painless. Friendly sales team, working out a deal was pretty painless. More

My husband thought my rotors were warped. The dealership was more than happy to take my money. Alarmed at the $1500 fee to do the rotors and pads I got a much lower quote from a small indepen The dealership was more than happy to take my money. Alarmed at the $1500 fee to do the rotors and pads I got a much lower quote from a small independent shop. When they looked at my brakes and tested them they recommended I wait another 10,000 miles prior to changing them. Said that changing them would be extremely dishonest. Additionally when I bought my car I purchased a bumper to bumper extended warranty. Evidently it's only good for such a short amount of time before you'd even need to use it. Wasted $5k. More

Car buying experience was great, Adam was very helpful, resolved all our queries and explained the process very well. Customer Service experience was really good. resolved all our queries and explained the process very well. Customer Service experience was really good. More

Got what needed to be done at a reasonable price. VW needs to establish tire opressure. I noticed my tires were at PSI whicjh is too low for 35 series tires. VW recommends 2.5 bar ro 3.0 (~ 43 PSI VW needs to establish tire opressure. I noticed my tires were at PSI whicjh is too low for 35 series tires. VW recommends 2.5 bar ro 3.0 (~ 43 PSI) bar and I use 42 PSI cold. More