Joseph Volkswagen of Cincinnati

We're highly satisfied with the service team's responsiveness this afternoon. Even the day before holiday, the Joseph Volkswagen crew helped locate an item for our recently purchased EV. Thank you responsiveness this afternoon. Even the day before holiday, the Joseph Volkswagen crew helped locate an item for our recently purchased EV. Thank you! More

I had a great lease experience with Joseph Volkswagen. They helped me end the lease on my 2024 Tiguan a few months early and got me a great deal on a 26 Tiguan. Ben was very helpful and just great to work They helped me end the lease on my 2024 Tiguan a few months early and got me a great deal on a 26 Tiguan. Ben was very helpful and just great to work with throughout. More

Mike Garrison helped me find the perfect car for my budget. I never felt rushed or pressured as he showed me several other car options before finding the right one. Mike and his co-workers were all als budget. I never felt rushed or pressured as he showed me several other car options before finding the right one. Mike and his co-workers were all also very helpful as we completed the necessary paperwork throughout the purchasing process as well. Mike Garrison, my car salesman, helped me find the perfect car that fits my budget. I never felt rushed or pressured as he showed me several other cars before finding the right one. Throughout the purchasing process, Mike and his co-workers were all also incredibly helpful, assisting us with the necessary paperwork. More

Great dealing with you. Sales and finance were professional and took care to see that the 2025 Taos was in excellent condition. One suggestion would be to reboot the infot Sales and finance were professional and took care to see that the 2025 Taos was in excellent condition. One suggestion would be to reboot the infotainment/navigation system to eliminate prior owner settings. Every time I start the car, the screen depicts multiple McDonalds location in Atlanta. I was supposed to drive from Cincinnati back to home base in Asheville, but I followed the GPS and ended up at McDonalds in Atlanta......The burger was OK! Mike Garrison and Kaz Saladin were easy to work with, exceptional team members! More

I was able to be assisted quickly by knowledgeable and friendly staff! I have never been disappointed by this service department! friendly staff! I have never been disappointed by this service department! More

Ben was lovely! Very personable and attentive. He quickly found me a great car that met all of my needs. My family has been shopping at this dealership for over 2 de Very personable and attentive. He quickly found me a great car that met all of my needs. My family has been shopping at this dealership for over 2 decades, highly recommend. More

Reggie has helped me a number of times over the years and his customer service is top notch. The service department techs quickly diagnose the issue and make the repair timely. his customer service is top notch. The service department techs quickly diagnose the issue and make the repair timely. More

Excellent service! Customer focus! I am so happy they fixed my issue. Transparent and adequate pricing! Customer focus! I am so happy they fixed my issue. Transparent and adequate pricing! More

Except for long waits on the phone to get in touch with a service rep I have no complaints at all. service rep I have no complaints at all. More

Spectacular staff. Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else More