Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joseph Volkswagen of Cincinnati
Cincinnati, OH
415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 415 reviews
April 12, 2024
The paperwork side of this transaction was extremely onerous. This was a corporate purchase and the additional hoops we went through to complete an already paid for purchase were ridiculous. We have pur onerous. This was a corporate purchase and the additional hoops we went through to complete an already paid for purchase were ridiculous. We have purchased a number of other vehicles, two others this year, and never had this many issues. Would not recommend this dealership. More
by Stephen.Miller
Verified CustomerEmployees Worked With
Jon Hart
Helpful April 11, 2024
Poor service from the dealership not happy with the service ! They were rude and disrespftul service ! They were rude and disrespftul More
by gfavors@fuse.net
Employees Worked With
April 11, 2024
Always great at communication and helpful when it comes to scheduling. Reggie does a great job and the other employees are very helpful and kind. to scheduling. Reggie does a great job and the other employees are very helpful and kind. More
by bempster1990
April 09, 2024
Reggie is very helpful and works to get my appointments scheduled quickly and also reports my requests to the repair service thoroughly. He is very pleasant and easy to work with.! scheduled quickly and also reports my requests to the repair service thoroughly. He is very pleasant and easy to work with.! More
by MGOEKEFAM
Employees Worked With
Reggie
April 05, 2024
Easy process using service department. Associates very friendly and helpful.. In and out quickly. Would deff recomend. Associates very friendly and helpful.. In and out quickly. Would deff recomend. More
by lisase23
Employees Worked With
April 02, 2024
They inspected my vehicle said they even drove it soon as I got in it I noticed the transmission was not functioning correctly. I could have kept my money I already knew this I just wanted a second opinio as I got in it I noticed the transmission was not functioning correctly. I could have kept my money I already knew this I just wanted a second opinion. It’s no way they drove this car. Don’t trust them for used car inspections. I almost sold this car to a friend based on their diagnosis. I even have the paperwork to prove it. . More
by rodsautomotive
Employees Worked With
I can’t remember the name
April 02, 2024
A HUGE thank you to the sales team, management, and financial advisors at Volkswagen. Traded in for a 2024 Tiguan and I could not be happier! The support provided by every member was extremely professi financial advisors at Volkswagen. Traded in for a 2024 Tiguan and I could not be happier! The support provided by every member was extremely professional. I will do all of my car business at Cincinnati Volkswagen. More
by ALYSSAROBERTS47
Employees Worked With
Mike, Aaron, Ryan
April 02, 2024
Friendly, professional dealership that is customer focused. Sales people are very knowledgeable and customer service is first class. focused. Sales people are very knowledgeable and customer service is first class. More
by RBKUERTZ
Employees Worked With
