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Joyce Honda

Denville, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,832 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,832 reviews

November 25, 2025

The staff is friendly and knowledgable. I had a minimum wait time and my car was ready in the time frame given. More

by garyjjablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 24, 2025

Horrible experience I’ve been there three times and car is still not fixed. They keep telling me that the adaptive steering is working and it is not working properly. More

by nikki31
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Joyce Honda responded

We’re very sorry to hear about your experience and that your concern with the adaptive steering has not been resolved. This is not the level of service we strive to provide, and we want to make this right immediately. Please reach out directly to Erik Matos, Service Manager, so we can review your vehicle’s history and ensure the issue is properly diagnosed and corrected: 973-361-1396 erik_matos@joycehonda.com Text: 973-607-0237 Thank you for giving us the opportunity to address this. We’re committed to resolving the problem promptly.

November 24, 2025

I have been going for close to 20 years now. great service, and wonderful employees! More

by M.VALLONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 24, 2025

I was taken on time and and kept apprised of my cars status. Kelly was so helpful. More

by murphsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 24, 2025

Kayla is the best love my Honda! I hope you all have a great thanksgiving! More

by GRANTGROESCHKE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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November 24, 2025

They were honest about how long my car would take as well as very respectful. More

by CMUSIKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 23, 2025

I had a very pleasant experience leasing my Honda HR-V. My salesperson, Ben, was very helpful and knowledgeable. More

by COOPERS15
Recommend Dealer
Yes
Employees Worked With
Ben
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November 22, 2025

Joyce Honda has one of the best services. I highly recommend to anyone! Everyone is so helpful and my card runs great. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 21, 2025

As always, I was able to get an appointment right away and the wait was not very long. Great service as usual.. More

by SANDYCAMISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 20, 2025

Gracious personnel both at the desk and on the service floor. Quickly serviced and I’m on my way More

by sdwallis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

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