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Joyce Honda

Denville, NJ

4.7
3,953 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,953 reviews

February 23, 2024

The service rep carefully explained the work that needed to be done and the importance of having it completed at this time. The work seems to have been done quite satisfactorily and the car was ready at the More

by rbeach1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Joyce Honda responded

We are grateful for you taking the time out to share your service experience with Joyce Honda and the work performed. Thank you very much for the opportunity to assist you with you automotive needs!

February 23, 2024

Excellent choice of used cars. They had exactly what we were looking for. Our salesperson was helpful. More

by DCULLEN204
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rolando Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

I took my 2011 CR-V in for an oil change, but was advised that there were other problems with the brakes and the water pump. I was kind of taken aback at how expensive the repairs were (over $2000) but decid More

by JOHNCENTO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Lavelle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Joyce Honda responded

Thank you for your review and we are happy to know that you are satisfied with our performance as well as your Honda after having it serviced. We try our best to provide the best pricing possible and will work with you on future repairs or service. You have our full support and warranty on the parts and labor to back it up. Thank you so much for your business!

February 23, 2024

Working with Larryt has been an exceptional experience. Larry knows the Honda Brand and cars inside and out. Beyond his professional expertise, Larry is courteous, respectful, and transparent, setting a hi More

by KathrynBaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I could remember the name of the gentleman who helped me with all of the paperwork at the end. He was extrememly helpful.
Feb 23, 2024 -

Joyce Honda responded

Kathryn, Thank-you so much for your wonderful review! I am very happy to learn that you are enjoying your new HRV! Thank-you for your loyalty and your business and please know that we are here to help you for whatever your Honda automotive needs are! With kind regards, Larry Swanson GM

February 22, 2024

Very friendly and courtesies personnel. waiting rooms and bathrooms were extremely clean. Appointment time was exact. Great coffee! More

by angelrose317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Joyce Honda responded

Your time and business are important to us. Thank you very much for sharing your experience with Joyce Honda and Kelly Fields!

February 21, 2024

I experienced a flat tire on a Sunday morning and called the Service Department to make an appointment. I was told I could bring my Accord in at anytime without an appointment. On Sunday afternoon I came More

by albuechler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Joyce Honda responded

We try our best to provide Top Notch service to all of our customers, your feedback and business are greatly appreciated and happy to have been of assistance to you in your time of need. Best Regards, The Service Team at Joyce Honda.

February 21, 2024

Lloyd was awesome! !! He explained everything in detail and went out of his way to be helpful More

by LIQUIDDRUMMER2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Joyce Honda responded

Lloyd is a wonderful asset to the company, and we appreciate you choosing Joyce Honda for your automotive needs. Thank you for sharing your experience with us! Best Regards, The Service Team at Joyce Honda

February 21, 2024

I leased a new CRV and this dealership was amazing! The entire leasing process was so easy from beginning to end. This will not be my only Honda!!! More

by NORA.FR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efren Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Swanson was awesome and I appreciate him for explaining everything about the car.
February 20, 2024

The staff I dealt with are all friendly and Ernest is very knowledgeable and kind. More

by CHARLLOTE53MONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Joyce Honda responded

Ernest is a wealth of knowledge and experienced in the automotive industry. Your feedback is appreciated, and we wish you all the best! Best Regards, The Service Team at Joyce Honda

February 19, 2024

I came in to have my rear brakes serviced. I also asked to have my front brakes examined. Lloyd explained what needed to be done and kept me informed as to when the job was completed. Very pro More

by COCCIA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Joyce Honda responded

Thank you very much for the review, our end goal is to provide professional service to all our customers. We appreciate your business and grateful to be your top choice for your automotive needs. Best Regards, The Service Team at Joyce Honda

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