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Joyce Honda

Denville, NJ

4.7
3,883 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,883 reviews

November 22, 2020

Ernest really cares about me and providing the right service for my CR-V. He never "oversells" any service or recommendation. He is very dependable and I trust him VERY much... and that is the most im More

by MARKHANDERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

Dealership is great. Staff was very helpful in helping me find my new car. Made the process simple and quick. Defenitly recommend purchasing your next car here. More

by BDIAS624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
November 20, 2020

Charlie thoroughly explained what services were going to be completed and was able to get me out of there in less time than he predicted. Great job as usual! More

by HANKSFAMILY99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
November 20, 2020

You never called back to finish fixing my car ,I’m very dissappointed and dissatisfied with your service,the factory defect of the brand new van I bought from you.I will never buy another car fr.you: More

by ACUTEHDRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Seager
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

We had a very nice experience with service department. The service advisor worked with us and helped us with our decision making and we felt good about it. More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle
November 19, 2020

John LaVella was very pleasant to work with. He made me feel at ease in handling the maintenance of my car. He was very clear in explaining the charges on my bill, just an easy and pleasant service rep to More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVella
November 19, 2020

Was very satisfied from the service I received from Tom Duffy. He was professional, courteous and friendly. Any questions that I had were answered completely. In the future I will be recommending Joyce Hon More

by JLAMENDOLA35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Longer than expected yet very positive experience. A text when service was complete would have been beneficial; I may have waited more than needed. Thanks. More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, KELVIN ALFRED
November 19, 2020

Great Experience! The whole process did not take that long. Everyone was great from the person who scheduled my appointment, to sales, to management, to finance! More

by LOUBRAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Owusu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Overall, very clean, safe and efficient. We dropped the car off prior to my scheduled appointment. I felt comfortable during drop off and pick up with COVID precautions. The car was serviced quickly and More

by drew.patten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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