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Joyce Honda

Denville, NJ

4.7
3,952 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,952 reviews

October 13, 2020

My new car was delivered with a part missing. Trey did not walk me around the car when I picked it up and I felt I was rushed once he had my money. He said he would take care of ordering the missing cap. More

by CAROLE411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Efren Madrigal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Johnson
October 13, 2020

Joyce Honda provided excellent service on my 2017 Black Edition Ridgeline yesterday. 30k service and mounted and balanced 4 new tires and corrected the wheel alignment. More

by Robert Phelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell was my Service Advisor , KELVIN ALFRED
October 12, 2020

Initially, my wife and I had a negative experience with honda (on the phone) regarding the end of our lease. Long story short, Ryan Unick helped me when I was turning in the vehicle. I also have a finance More

by 77HUNTER77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Unick
October 12, 2020

Working members of Joyce Honda are professional with good customer service. Right from the time they meet and greet us till the time they guide us on the process and finally handing over vehicle after due in More

by DEVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kathy
October 12, 2020

I did not have to wait a long time, service agent was friendly and knew what he was talking about. Great Job!!! I did not call for an appointment, but was taken care of right away. More

by NORTHWIND57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

The service people both technicians and service do an excellent job of keeping customers updated as to where the auto is .also the price is not that exorbinant as compared to other dealers. More

by DONROS62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
October 12, 2020

Waited 90 minutes while it was only estimated 60 minutes when I made the appointment. The “social distant” seating arrangement in waiting room looks odd; why blocks 3 seats then open another 3 seats that ne More

by JUDYCHEN912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
October 09, 2020

They were quick and efficient and friendly. I was able to drop my truck off a d it was ready within an hour. They were all wearing masks and social distancing and they covered my seat and steering wheel 😊 More

by GDTGK125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Repair was quick. Advisor Lloyd Wilson was cordial, friendly, and respectful, as was other staff. Car broke down; I live in central PA. Part of repairs were under warranty. More

by JoAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
October 09, 2020

Work was done fast and now I bring my mother's car to his Honda to service dept to get work done. Best Honda dealership in Morris County! More

by thomasdimitriou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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