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Joyce Honda

Denville, NJ

4.7
3,921 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,921 reviews

July 08, 2020

I love my car and she deserves the best service..wouldn’t dream to take her anywhere else but Joyce Honda. Great service...staff and very reasonable rates. More

by STARDUSTCS1959
Recommend Dealer
Yes
Employees Worked With
David Streisant
July 08, 2020

It's great having a honda professional service my honda. Customer service is lacking, my car sat 20 minutes a door finished, before I approached someone for paperwork so I could leave.. More

by tbartku
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
July 07, 2020

Can someone please call me? I spent a lot of money on my A/C repair and this week it stopped working again. 973-598-5337 More

by Arrgmito
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2020

Joyce personnel are accommodating, efficient and professiona I felt comfortable immediately and all during the process of leasing a new vehicle. Joyce personnel are professional and respectful. They covered a More

by springdaisy200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efren Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Unick
July 07, 2020

An interminable wait followed by a huge bill The dealer took almost two hours to confirm what I had already told him - the brakes needed replaced. To get this assessment and then have a oil chang More

by anandjetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KELVIN ALFRED
Jul 08, 2020 -

Joyce Honda responded

Sorry you had to wait to have the brakes completed. I can't say that we will ever rush our technicians to complete a job. Safety is our #1 concern, especially when removing and replacing such critical parts and wheels and brake parts. I will say that we are happy to offer you an alternative to waiting such as a ride or a loaner if available. BTW - your service was not a simple pad replacement. Your service included complete replacement of pads and rotors. The price of rotors has increased over the last year. We are bound by the prices Honda charges us for the parts. The good news is that your brakes are fresh and safer than ever and should endure many miles of excellent braking performance for you and your family. We always shop our competition so we know the cost of services in our local area. We price our services by the recommended book time and they are always fair and competitive. Non OEM parts may often be less expensive. That is an option you would have to request from your friendly service advisor. I hope we get the opportunity to see you again for your next service.

July 05, 2020

Has the best customer service....... No one was able to help me because of the virus. But this dealer made sure. To get me what I need. In less then a week, More

by TEEBEE
Recommend Dealer
Yes
Employees Worked With
Justin Patel
July 05, 2020

Everything was great. Larry helped us with all the details and explained all of the features of the car. Also was very organized throughout the process. More

by SERGIOLADERA
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

Problem Solved Had an unforeseen issue with my Pilot and was told to bring it in for service immediately and not to be concerned about not having an appointment. Wit More

by seriouscarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Wilson - ***** Excellent Experience
July 03, 2020

fantastic Awesome service every time. Ernest is very knowledgeable and professional. They got me in and out quickly and solved all my issues. Great honest ser More

by rwj0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

Top notch no pressure sales My non-Honda car had broken down 100 miles from home and I needed a car. I came to Joyce Honda specifically because of the quantity of preowned cars More

by Out of town happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Owusu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Streisant
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